You Really Don’t Wannacry

May, 16, 2017 | Community | 0 Comments

It’s been an interesting week in the world of cyber security as we’ve watched the Wannacry ransomware outbreak burst into mainstream attention. All Digital Pacific clients with Windows services have been notified and hand-checked by our SysAdmin team. We strongly urge all customers using Windows computers at home to ensure their system is up to date. This particular vulnerability was patched by Microsoft in March 2017, which they provided via Windows Updates. If your computer is completely up to date, there should be no cause for concern. Wannacry can stop you from using any affected Windows Desktop PC or Windows Server, or prevent…



The Digital Pacific Data Center Staff Tour

May, 03, 2017 | Cloud Hosting | 3 Comments

Last Friday, we sent the invite round to our team to see who’d like to check out our state of the art data centre, located right here in Sydney CBD. While most of our staff have visited the facility before, we thought our new Anchor family, along with more recent additions to the Digital Pacific tech support team, would be up for a look around! Follow along below with the crew as they tour our data centre with our Head of Innovation, Daniel, who along with exhibiting a slightly inexplicable obsession with robots, was deeply involved in the design and build…



Round the Office Roundup

Apr, 20, 2017 | Roundups | 0 Comments

It’s hard to know where to begin! Since our last roundup, we’ve had some major (exciting!) announcements. Just before we delve in, a quick reminder to Instagram users to click the image to the right/below and hit the follow button! Alright, onward with the news! Digital Pacific acquires Anchor (and moves in!) The family has grown! Digital Pacific recently acquired Anchor Hosting. Anchor are a Sydney-based provider of AWS and cloud hosting services. We created an info-graphic with more information here! The acquisition also saw us move from our Circular Quay office to join Anchor in their spacious CBD office just…



We’ve moved!

Apr, 18, 2017 | Company News | 0 Comments

We’ve migrated south for the winter for good! By a whopping 1.5 kilometers, no less. But in all seriousness, we have indeed moved! If you haven’t already heard, Digital Pacific recently acquired Anchor Hosting. Anchor were living all alone in a very large office in the heart of the CBD, just a short stroll from our existing Circular Quay office which we were rapidly growing out of. As so, it made all kinds of sense for us to take our relationship to the next level and move in. Over the course of 3-4 weeks during March, all of our staff moved across…



A quick heads up to users of the iPhone Mail app & Windows Mail

Apr, 11, 2017 | Support | 0 Comments

We’ve recently updated the SSL certificates across our shared hosting server fleet, which we’ve found to be resulting in issues for some users of the two above programs which may sometimes no longer allow the user to manually trust SSL certificates that don’t match the mailserver. This appears to affect existing accounts more commonly than new accounts. What does that mean? To elaborate further, all of our servers have an SSL certificate installed. This SSL certificate is shared across all users of the server, and registered to the server’s hostname. For the examples below, we will assume the hostname of…



Round the Office Roundup

Apr, 06, 2017 | Roundups | 0 Comments

Welcome back to another Round the Office Roundup! Get in inside scoop of what we’ve been up to below. From Social Things got a bit cozy last week during our preparation for April Fools Day. We also wanted to remind everyone to join us on Instagram! From The Blog Last week, we blogged about the Digital Pacific journey, starting in a bedroom 17 years ago, to where we are today and where we’re headed. Catch up here! Tech Support Spotlight: Lee G This week, the Tech Support Spotlight fell on our Tech Support Team Leader, Lee! Yes, he really was hit by…



Round the Office Roundup

Mar, 29, 2017 | Roundups | 0 Comments

Welcome back to another Round the Office Roundup! As it always seems to do, time is flying this year. We’ve had another busy week around the office. What the Heck is ModSec First up, we’ve been making some changes to our shared hosting ModSecurity rules. ModSecurity is a firewall module that helps protect the websites housed within our servers from various attacks. As programming languages evolve, the rules enforced by ModSec need to be updated to continue to keep our web hosting platform as secure as possible. We have been trialing a new ModSecurity release recently, identifying potential issues along the way,…



Our Top 5 Tips For Choosing a New Business Name

Mar, 23, 2017 | Business Websites, Domain Names | 0 Comments

Choosing your new business name will depend on a lot of factors – are you wanting to convey a corporate image, or a creative image? Should your name be short and catchy, or a little longer and more descriptive? Aside from these important decisions, the 5 tips below are certainly worth consideration when choosing your new business name! Ensure the potential business name is first of all available to register as a trading name in Australia. You can check online whether or not it is already taken, or is too similar to an existing business, using this tool on the…



Round the Office Roundup

Mar, 21, 2017 | Roundups | 0 Comments

Welcome to another edition of our office roundup! We have a problem. A severe problem. Thy name is doughnuts and life around the office has not quite been the same since this obsession burst forth, bringing with it a sugary hysteria. Every Friday, or sometimes Thursday if we can’t contain the urge anymore, the ‘doughnut run’ occurs and our Nutella levels are promptly restored. We’ll take absolutely any excuse to have them, such as last Friday’s St Patrick’s Day… Pictured above: Paul, Tom, Chris, Jay and Sean. If you missed it, we recently had two pint-sized, furry visitors from Sydney Dogs and…



Should your website be hosted in Australia?

Mar, 16, 2017 | Business Websites, Tips for Hosting, Web Hosting | 1 Comment

Australian businesses have traditionally used Australian web hosting companies as their providers, however in recent years the number of overseas providers have lured many Australian business customers as well as Australian hosting providers to join them. These overseas companies usually entice businesses with significant savings in hosting fees, but this reduction in cost is not all it appears to be and will cost your business more in the long run. Many hosting providers that advertise their service as Australian may actually be hosting their servers overseas. Upon initial review of a website it would not be obvious as these multinational…



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