We include complete peace of mind through 24×7 network operations from our headquarters right here in Sydney. You’ll feel like you have your own IT team behind the scenes, and total confidence in the network, without the hefty price tag.
With N+1 Redundant UPS power, backup generators, cooling infrastructure, PCI DSS compliance, intrusion detection and access control, fire detection and suppression systems, 24/7 environmental monitoring and regular testing and maintenance, our world-class data centre is an ideal choice for hosting even your most business-critical projects. Best of all, it’s located right here in Sydney for ultra-low network latency.
All of our Windows VPS servers enjoy datacenter-grade SSD storage, enterprise-grade Dell hardware and class-leading Intel processors. With the latest Windows server operating system version available, you’ll be fully equipped with the best hardware and software around.
Our Juniper-powered network is built to be as robust as possible. With security features such as network-level DDOS and firewall protection, as well as heavy-duty redundancy, backup and disaster recovery measures in place, your website or application will always be in the safest possible hands.
Whether you’re hosting one website/application or several, our 99.9% uptime guarantee gives peace of mind that you’ll stay connected with your end-users day and night.
Windows Server 2019 is the latest version of the server operating system by Microsoft, as part of the Windows NT family of operating systems. Windows Server 2019 is designed and engineered to help modernize your datacenter, delivering on four key areas: Hybrid, Security, Application Performance and Hyper-converged Infrastructure HCI). Because Windows Server 2019 is a Long-Term Servicing Channel (LTSC) release, it also includes the Desktop Experience.
Digital Pacific operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.
Each data centre operates N+1 across all critical infrastructure with regular testing and maintanance.
We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.
We carefully choose providers based on route selection and reliability.
We are available for private peering or cross connects in Equinix SY1/SY2, and Vocus Sydney DC.
Private links are available from your office directly to your server with us in the major Australian business districts.
When you use any of our services, we provide you with our worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of our DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.
Our DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Brisbane – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)
Digital Pacific’s Windows Virtual Private Servers do not come with server management and are Self-Managed.
Self Managed is where you manage all aspects of your server environment, including troubleshooting issues (excl. hardware) and configuring all other aspects of the VPS such as Software Firewalls, IDS, and the installation of patches and updates to control panels and the operating system.
We still assist in the initial setup (Server Provisioning) which includes:
If you do not feel comfortable managing your server environment to this degree, please choose one of our cPanel Managed VPS solutions instead (Linux).
All support for third party software should be obtained directly from the relevant software vendor by the VPS customer.
We don’t hide anything from our customers and there are no hidden costs that may surprise you. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras.
We don’t believe in contract periods, that’s why we don’t lock our customers in. We have found that our customers stay with us because of our service.
Due to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.99% uptime guarantee. There is no such option as 100% uptime from any service provider.
If you feel the need to either upgrade or downgrade your account, you can simply log in to your online accounts control panel and perform a real time upgrade or downgrade in 3 easy steps. See our support section on how to do this.
Any website hosted with Digital Pacific is supported by all operating systems.
Many service providers put profits over service and reliability by cramming hundreds sometimes even thousands of web sites on the same server. We are totally against overselling server space and have a server structure plan to which we stick to religiously. We understand that web sites and email space need “room to move” as businesses expand, therefore we leave plenty of room on each server for projected maximum growth. Keeping load to a minimum ensures the smooth operation of our servers and your site. This also reduces downtime to almost ZERO.
Have an issue connecting to your server? Our dedicated support team is available to answer your questions 24 hours a day, 7 days a week. Get in touch with us via email, through one of our online mediums, or a phone call. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.
In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Virtual Private Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.
*Not applicable to setup fees and customer solutions
We are the proudly Australian owned and operated VPS hosting provider offering clients the latest version of Windows Server on their own Windows VPS.
VPS stands for virtual private server and it’s the ideal storage solution for developers and SMEs whoneed more space, faster uptime and dedicated access to their analytics. Windows VPS is a virtualprivate server running on the latest version of Windows Server. We offer clients access to scalableVPS hosting plans that are designed to be flexible and upgradable as your needs and business grows.
VPS storage is the next stage storage solution after shared server providers. Shared server servicesare where most businesses and developers start out. They purchase the space they need on acentral server offering other businesses and individuals access to the same storage location. VPSshare hosting is a little bit different. VPS is the second step between shared server providers anddedicated server space which comes needing a host of other technical support and expensivestorage fees. With VPS, you access lighting speeds and reliable storage delivered by partitionedservers using virtualisation software. Our VPS servers include a huge amount of super fast andsecure SSD storage for your operating system, web hosting and web applications. Your data isisolated, existing within its own virtual machine running on the OS that you choose.
Our VPS hosting plans come in a range of scalable options with both managed VPS hosting andunmanaged, solo control plans for experienced server administrators and developers. Choose fromLinux VPS and Windows VPS plans where you’re on your own, free to do what you like and how yourlike it, or a full server management option like our fully managed cpanel VPS plans. This ensures thatyou have an expert team of technicians monitoring your server speed for optimal performance,automated snapshot backups, security patching and general support.
Windows VPS hosting comes pre installed with the operating system you want and your choice ofWindows server. If you’re comfortable with server administration, then you have peace of mind thatour state of the art Intel processes deliver you reliable and fast performance. Our servers are keptsecure with DDOS protection and are housed within Australian bases data centres owned by theAustralian Pacific Data Centres (APDC).
We also offer our client colocation services from a dedicated data facility complete with 24/7security.
If you have a VPS and you want to access Windows 10 on your VPS server, simply click the Startbutton on your desktop, then select the search field and type in Remote Desktop. This will take youto a screen requesting a computer’s IP address, or in this case your server’s IP address. Type in the IPaddress of our Windows VPS and then your username and password. You are now connected.
If you’re looking to switch to Windows VPS then we can help you with a range of affordable serverplans and optional migration services, but our Windows VPS plans are without technical support anda control panel. We offer instant provisioning for new customers so you can be ready to goimmediately. This is a great option for individuals and businesses who have the technical know-howto get the most out of our 99.9% uptime guarantee and who need an affordable server option rightnow.
For individuals who aren’t comfortable self-managing their Windows VPS SSD server hosting then wecan help choose the plan that fits your needs and technical skills. Browse our managed plans onlineor make an enquiry with a hosting expert who can walk you through our services, what kind of ITsupport we offer on which plans and how to get started immediately.