Customer Service Survey Results 2016

Feb, 23, 2017 | Company News | 0 Comments

Last year, we asked for your feedback on all things Digital Pacific. We wanted to find out what you liked, what you loved, and what we could do better. We had a phenomenal response from our customers, whose feedback will now directly affect future products and services, as well as assist us to improve our existing offerings. We thought we’d publish some of the bits and pieces you mind find interesting into the info-graphic below!  



Round the Office Roundup

Feb, 21, 2017 | Roundups | 2 Comments

Want to know what’s been happening at Digital Pacific HQ lately? Then read on below! First of all, we could all be dead. Gonners. Completely barbecued. But luckily, the lightning struck over the exact opposite side of the quay from our office last week! If you didn’t see it in the news already, the Sydney Harbour Bridge was struck by lightning on Friday, making for a tremendous amount of noise that spiced up our Friday afternoon. Digital Pacific Office Storm Watch #webhosting #hosting #cloud #digitalpacific #technology #tech #web #webdesign #sydney #circularquay #australia #storm #lightning A post shared by Digital Pacific…



Round The Office Roundup

Feb, 15, 2017 | Roundups | 0 Comments

Welcome to another Digital Pacific office roundup! Yesterday was Valentine’s Day and love was definitely in the air around here. Immense love. Mostly for doughnuts. What better way to spend the day than indulging in the gentle caress of a million calories? Certainly nobody around here had any complaints. Prior to the arrival of doughnuts, we took a few pictures of the team and their beloveds, proving that you don’t necessarily need a human being who puts up with you to enjoy Valentine’s Day. Inanimate objects/tropical fish deserve love too. We’ve recently had so many new faces join the ranks…



Round The Office Roundup

Nov, 04, 2016 | Roundups | 4 Comments

It’s time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what’s going on at Digital Pacific. Before we begin – just a reminder to Instagram users to make sure to follow us @digitalpacificwebhosting! So, what’s been happening? We were very excited recently to be able to announce the winner of the Apple iPhone 7. The lucky Customer Service Survey entry was submitted by Daniela of Tonika Health in Sydney. We later learned that her win comes just in time for her birthday too! In the coming weeks we’ll be…



Say Hello to Paper Lantern!

Oct, 25, 2016 | Tips for Hosting, Web Hosting | 5 Comments

Over the coming weeks, the next major cPanel update version 60 will be pushed out to our Shared hosting fleet. This iteration of cPanel brings with it the deprecation of the X3 theme we’re all so used to seeing, instead replacing it with the newer, flatter Paper Lantern theme. Paper Lantern brings with it a bunch of improvements, including a more modern, flatter look, a more consistent user experience that will take users less time to feel familiar with and lastly, it has been built on the Twitter Bootstrap UI kit, making it easier for web developers to create their…



Round the Office Roundup

Oct, 18, 2016 | Roundups | 6 Comments

It’s time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what’s going on at Digital Pacific. Before we begin – just a reminder to Instagram users to make sure to follow us @ digitalpacificwebhosting! So, what’s been happening? First up, our new Sydney Data Centre was recently marked as officially complete after receiving the very last finishing touches. The project began construction roughly around June 2015 and the completion of this milestone makes Digital Pacific the only hosting company in Australia to fully own and operate a data centre…



Round the Office Roundup

Oct, 11, 2016 | Roundups | 1 Comment

It’s time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what’s going on at Digital Pacific. Before we begin – just a reminder to Instagram users to make sure to follow us @ digitalpacificwebhosting! So, what’s been happening? Last Friday evening, we held an all-hands meeting to catch up on what everyone’s been doing around the office lately. After that, we all headed to El Camino in Circular Quay for dinner and margaritas as big as our heads. A big thanks to our CFO, James, for organising the night…



Round the Office Roundup

Sep, 23, 2016 | Roundups | 8 Comments

Welcome one and all to another Round the Office Roundup! There has been quite a bit happening around here lately. First up, if you’re an Instagram user, make sure to follow our brand new account: digitalpacificwebhosting We’ll be posting plenty of snapshots of what goes on behind closed doors here including surprise puppy visits, social events and a bit of the day-to-day goings-on in our office and state-of-the-art data centre. This week, a new face emerged as Danielle joined our accounting department. She will be helping to manage day-to-day accounting functions as well as supporting our CFO & CEO. The…



Round the Office Roundup

Sep, 13, 2016 | Roundups | 6 Comments

It’s time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what’s going on at Digital Pacific. So, what’s been happening? We’ll very shortly be announcing the opening of our annual Customer Service Survey where all participants will go in the draw to win! For readers of our blog I’ll give a little hint of the prize… it is being released later this week and we’re going to film ourselves embarrassingly lining up for it. The things we do for Facebook entertainment… The survey itself however is an invaluable chance…



Round the Office Roundup

Sep, 01, 2016 | Roundups | 0 Comments

It’s time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what’s going on at Digital Pacific. So, what’s been happening? The biggest news around here at the moment is the arrival of our three tech support newbies! Emerson, Gavin and Sean spent their first week training up on all things web hosting before being released into the wild to observe the rest of the crew in action this week. If you submit any support tickets in future, you might start to see their names appearing in the replies as…



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