With Reseller Hosting, you’ll be able to use our generic Reseller nameservers, or even create custom nameservers of your own. We will also never contact your clients without your prior consent. We’re here to support you, while you support your customers, ensuring a professional branding experience for your you and them.
The powerful combination of WHM and cPanel is unparalleled in the world of web hosting. WHM is responsible for overall hosting management and provides a user-friendly interface packed with tools and features to create, manage or terminate hosting accounts. Meanwhile, cPanel is the software used by the individual hosting accounts themselves. This software allows your customers to access and manage the contents of their hosting accounts, including files, databases, email accounts, cron jobs, PHP configurations, and so much more.
You can get started with Reseller Hosting at any time, with absolutely no contact. Upgrade, downgrade, transfer or cancel anytime you need to with no fear of penalty! We also offer a 30-day money-back guarantee, meaning you’ve got nothing to lose by getting started.
With Reseller Hosting, you can manage your customer’s hosting accounts all from one convenient place, while keeping your customer billing process in your own hands. This allows you to charge whatever you wish for your hosting services and use your own preferred billing software.
With Reseller Hosting, you’ll have 24/7 access to our team of industry-renowned support technicians. Should one of your customers reach out to you with a tricky problem, you can rest assured knowing that we’ll be right by your side.
Ensure smooth service reliability for you and your customers with our 99.9% uptime guarantee. With DDOS protection, advanced redundancy infrastructure and expert disaster recovery plans in place, your services will always be in good hands.
Looking for a brilliant application to run on your website to improve usability and interaction for your visitors and customers? Our cPanel based application installer, Softaculous, has the power to quickly and efficiently install hundreds of different online applications such as Content Management Systems and online discussion boards, completely free.
Building, and editing, your website using a content management system is an easy process. Most CMS’s include an easy to use, graphical text editor that allows you to create, manage and publish your own pages and articles.
WordPress an open source Content Management System (CMS) based on PHP and backed by MySQL. It is currently the largest and most popular CMS on the web, with over 24,000 plugins available and thousands of free and premium themes. WordPress is extremely flexible and user friendly, making it easy to accommodate the requirements that different websites have.
Joomla is another Content Management System that has experienced large growth and popularity due to its ability to create dynamic web pages. Like WordPress, Joomla is an open source application which means it is distributed for free for everyone and can be modified to suit your requirements.
A free flat-forum bulletin board that can be used to power stand-alone online communities or community driven websites. It has been around longer than many other free forum solutions and has undergone many changes since its release in 2000. Due to its age, phpBB is backed by a strong community of designers and developers who have release thousands of free themes and modifications which improve the look and functionality of the application.
Simple Machines Forum was originally created to improve an old forum application named YaBB, however due to strong popularity the project became its own software. SMF is free for personal and commercial use and is distributed under a free software license. Although the software is free, members do have the option of donating a small amount to help fund the project, which also provides them access to the private SMF help-desk staff and access to the beta releases of new versions.
Opening an online store is easier now than it ever has been due to the availability of many free and feature rich online shopping cart applications. Many of the shopping carts available from our Softaculous installer offer features such as coupon and discount codes, multiple language and currency support, various payment options and SEO friendly page structures.
PrestaShop is a free open source e-commerce application that has won numerous different e-commerce based awards since its official launch in 2007. Prestashop is backed by a large community base of over 350,000 members who have contributed thousands of different themes and additional features for the application. PrestaShop boasts over 200 built in features and features language translation support for 51 languages.
Magento, originally released in 2007, is a fully featured online eCommerce solution with both a free community, open source version and a commercial enterprise edition. Magento is heavily based on providing both versatility and adaptability in the way it has been created and maintained, making it a perfect choice for websites that already have, or plan to have, a very large number of products available for purchase.
Zen Cart is an online e-commerce management application that is perfect for a small or large internet based store. Zen Cart is user friendly and features a comprehensive template system which makes it easy to change to style and look of your store. Although Zen Cart does not have as large of a community backing that some other shopping carts have, there are still a big number of additional modules and features that can be included to increase the usability and style of your online store.
osCommerce is another open source online store management application which was first released in 2000, and today powers thousands of different online stores. osCommerce has a strong community backing which means you should have no problem gaining support and assistance in setting up, running or styling your online store. With over 7000 free add-ons, osCommerce can easily adapt to your stores requirements.
Register a new domain name with Digital Pacific.
See our complete list of domain names and prices.
A complete list of domain extensions and pricing can be found here.
Have more than one domain name? With this feature you can have a number of domain names pointing to the same web space. Eg www.joesfood.com.au www.joesfinefood.com.au and www.joesproviders.com can all go to the same web site.
Domain forwarding (also called URL redirection) allows you to redirect web requests for your domain name to a site hosted on a different server (such as the free web space your ISP may provide).
For example if you already have a website such as (http://users.your-isp.net.au/~your-user-name) you will be able to access it via a short domain based URL such as http://www.yourchosendomainname.com.au.
All accounts can be accessed via webmail using any of the following web based programs which are automatically accessible once your control panel has been set up.
IMAP stands for Internet Message Access Protocol. It is a method of accessing email messages that are kept on a mail server. In other words, it permits a “client” email program to access remote message stores as if they were local. For example, email stored on an IMAP server can be manipulated from a desktop computer at home, a workstation at the office, and a notebook computer while travelling, without the need to transfer messages or files back and forth between these computers.
All accounts have POP3 and SMTP activated, so you can check your email from your preferred email client including Outlook, Outlook Express, Thunderbird, Entourage, Eudora, Apple Mail, Pocket PC, PDA, iPhone, Android, Blackberry or any other POP3 email program.
You can check your email from ANY email client on any computer running any operating system, Windows, Mac, UNIX or Linux.
Common email clients: Outlook, Thunderbird, Apple Mail, Windows Live Mail, Outlook Express and Entourage.
Our state of the art advanced spam filtering system, MailScanner, will save you valuable time. Our spam scanning software will stop up to 90% of junk mail destined for your mailbox.
Auto Responders allow you to send a message in response to incoming email automatically. Auto Responders can be configured via the control panel.
This feature allows you to automatically forward your email to another address such as a Gmail, Hotmail, Bigpond, Optusnet or Yahoo!. You can use one account to check mail sent to several email addresses.
If you want to run your own mail server in-house or you have an external mail service we can alter your MX records and or preferences to your desired choice. Information on how to do this is available via our support pages.
The File Manager is cPanel’s built-in web application for managing and manipulating your website’s files from your personal computer.
DNS management tools are enabled on all our cPanel shared and reseller servers by default. Using these tools you can update or add MX Records, A Records, CNAMES, and TXT records all within an account’s cPanel interface.
The SSL and TLS features are intended to make your website more secure. These features generate and manage SSL certificates, signing requests, and keys. This is useful for websites that will use logins and credit card numbers, since information will be sent to and from your website over the Internet as encrypted data versus plain text. This makes it difficult for malicious users to intercept communications between visitors and your website.
Note: SSL Certificates are bound to static IP addresses which is why you require an IP address.
Password protecting a directory restricts access to certain parts of your website by requiring visitors to enter a username and a password. This password process is also referred to as a type of “authentication” process.
FTP stands for File Transfer Protocol. This is the method in which you transfer or upload your website to our servers. You can also set up FTP accounts for other users. Recommended FTP programs:
You can use the online server control panel to perform a whole range of server related tasks and operations.
You can learn more about the control panel on our support pages.
In cPanel each email user has their own control panel for additional email functionality. From the user control panel the following tasks can be performed:
Knowing who visits your website is essential to gauging its effectiveness, and correcting any problems. Choose from any of the following industry leading analysis tools all included in cPanel:
Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or other graphics. You can use the Raw Access Logs menu to download a zipped version of the server’s access log for your site. This can be very useful when you need to see who is accessing your site quickly.
Along with our automated daily backups you can also create your own backups in real-time before performing a website upgrade.
Backups allow you to download (to your computer) a zipped copy of either you entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site. Please note – these are not automatically scheduled backups. Automatically scheduled backups need to be enabled by the server owner.
You can contact our friendly Australian support via phone on 1300 MY HOST (694 678). For phone support operating hours please visit our contact us page.
You can contact our friendly Australian support via email or by submitting a ticket to our support centre. For email support operating hours please visit our contact us page.
Access to our knowledgebase will ensure you have all the answers you need to help guide you through your experience with us.
You can use .htaccess files to change PHP and Apache values and directives.
Cron jobs allow you to automate certain commands or scripts on your site. You can set a command or script to run at a specific time every day, week, etc. For example, you could set a cron job to delete temporary files every week so that your disk space is not being used up by those files.
You can access your web space via SSH. This is only for advanced users and all SSH activity is logged and monitored.
Use of Server Side Includes (SSI) is a way of including the contents of one or more files into a web page.
The Zend Guard Loader runs PHP scripts that are encoded with Zend Guard. It is a PHP extension that runs outputs created by Zend Guard, which provides an easy way to encode, obfuscate and license PHP code via an Eclipse-based interface or from the command line.
All of our shared environments support streaming of the standard web video formats as well as the following image manipulation software:
Whilst some features are disabled for various performance or security reasons, you should contact our support department if you have any questions about feature availability. Sometimes an oversight may have left something disabled that should in fact be enabled, so please do not hesitate to ask.
Digital Pacific only use high quality Dell hardware, which are the same standard as what the major banks use in Australia.
Our servers are all configured with server grade (EEC) RAM for optimal performance. We proactively monitor our servers and always upgrade the hardware if we feel a server requires additional resources.
RAID refers to a data storage scheme using multiple hard drives to share or replicate data among the drives. With RAID 5 the array continues to operate when one drive fails.
CentOS Enterprise Linux is a world class operating system that larger organisation use for mission-critical/enterprise applications. We feel this operating system is the best for the web hosting environments due to its flexibility and scalability.
All of our servers include two separate power supply units, each of which is capable of powering the entire system by itself. If there is a failure in one of the units, the other one will seamlessly take over to prevent the loss of power to the server.
We leave plenty of room on each server for projected maximum growth, keeping load to a minimum ensuring the smooth operation of our servers and your site. We proactively monitor our servers and always upgrade the hardware if we feel a server requires additional resources.
Free setup is included with all our shared and reseller hosting plans.
There are no contracts associated with our plans. When signing up you can choose from four different payment cycles; Monthly, Quarterly, Semi-annually and Annually. Similar to pre-paid plans, our hosting services are non-refundable after 30 days, so please choose your payment plan carefully. For more information please see our 30-day Money Back Guarantee policy. There are no additional costs associated with the unlikely event that you decide to leave Digital Pacific.
We are committed to providing a reliable hosting platform and strive to deliver a 99.9% network uptime guarantee.
We are committed to offering a high quality service to our customers. If you are not satisfied with our web hosting, we will return your money back with no questions asked, provided it is within 30 days of a new plan sign up.
^ This offer does not apply to domain names or web hosting renewals.
When you sign up for a web hosting account or domain name your Digital Pacific account is set up in real time, getting you onto the web faster.
* Please Note: Payment must be cleared before your hosting account can be activated.
In the billing portal / client area you can view and print past and current invoices, make payments and update account details in real time.
If you feel the need to upgrade your plan you can login to the billing portal / client area and perform this in 3 easy steps.