Looking to transfer your domain name? Digital Pacific makes it easy to switch from your current registrar. Transfers of domains can take up to 72 hours to complete from the time you click on the link in the domain transfer initiation email. No changes can be made to your domain name whilst the domain transfer is in progress. When the process is completed, you will receive an email from Digital Pacific confirming that the domain transfer was successful. If you do not receive this email, please contact us to see why the transfer did not complete.

As the process to transfer different extensions vary, please follow the transfer steps listed below.

Domain Transfer Guide

Please select:

Australian Domain Names

3 Simple Steps to Transfer your Domain Name

Important! transfers of all .AU domains to Digital Pacific are free of charge, however the domain must have at least 10 days remaining on it’s current registration period. Once the transfer has been completed, a manual renewal will then be required to extend the domains current registration.

Step 1 – Update your DNS

This step should only be completed if you wish to point your domain to a Digital Pacific hosting service

When you choose to transfer your domain name to Digital Pacific, we suggest that you update your DNS (Domain Name Server) first.

If your domain name registrar offers a domain management interface, you should login and make changes so your domain name points to our name servers.

Digital Pacific name server information:
ns1.digitalpacific.com.au
ns2.digitalpacific.com.au
ns3.digitalpacific.com
ns4.digitalpacific.com

Step 2 – Confirm email address

Make sure your domain name has your current email address associated with it because the domain transfer initiation email will be sent there. You can usually update or confirm this email address by contacting the company you originally purchased your domain name from, or by accessing their domain management section.

Before you start a transfer of your .au domain you must have the domain transfer code or EPP code. Get Code

Step 3 – Fill out form and submit

Go to our domain transfer page and complete the transfer form. Start transfer

Shortly after submitting the transfer form, an email will be sent to the domain registrant email address requesting permission to initiate the transfer. You must click on the link in that email for the transfer to start. If you do not click on the link the transfer will not start.

How long will it take?

Transfers of .au domains take 48 hours to complete from the time you click on the link in the domain transfer initiation email. No changes can be made to your domain name whilst the domain transfer is in progress.

When the process is completed, you will receive an email from Digital Pacific confirming that the domain transfer was successful. If you do not receive this email, please contact us to see why the transfer did not complete.

Global Domain Names

For transfers on all global domains please refer to the following

  • Please make sure your domain does not expire within the next 7 days. If it does, you will need to renew your domain name at the current registrar and then complete the transfer request below.
  • When the transfer process has begun, you will not be able to make any changes to your domain name until transfer is completed. Transfers usually take 4 -7 days to complete
  • The cost of the transfer is the same as the cost of new domain registration. However, the transfer will extend the registration of a domain name by 12 months of the current expiry date.
  • The invoice must be paid before the transfer can start.

Preparation to Transfer your Domain Name

Step 1

Turn off registrar lock at your current registrar. Domain lock prevents your domain name from being transferred to another registrar. It was designed to prevent domain hijackers. Most of the time, domain lock is off by default.

Step 2

You must have the domain transfer password. Many registrars will refer to this as the “auth info”, or”epp” password which you would have received when you originally ordered the domain name.

3 Simple Steps to Transfer your Domain Name

Important! transfers of all .AU domains to Digital Pacific are free of charge, however the domain must have at least 10 days remaining on it’s current registration period. Once the transfer has been completed, a manual renewal will then be required to extend the domains current registration.

Step 1 – Update your DNS

This step should only be completed if you wish to point your domain to a Digital Pacific hosting service

When you choose to transfer your domain name to Digital Pacific, we suggest that you update your DNS (Domain Name Server) first.

If your domain name registrar offers a domain management interface, you should login and make changes so your domain name points to our name servers.

Digital Pacific name server information:
ns1.digitalpacific.com.au
ns2.digitalpacific.com.au
ns3.digitalpacific.com
ns4.digitalpacific.com

Step 2 – Confirm email address

Make sure your domain name has your current email address associated with it because the domain transfer initiation email will be sent there. You can usually update or confirm this email address by contacting the company you originally purchased your domain name from, or by accessing their domain management section.

Before you start a transfer of your .au domain you must have the domain transfer code or EPP code. Get Code

Step 3 – Fill out form and submit

Go to our domain transfer page and complete the transfer form. Start transfer

Shortly after submitting the transfer form, an email will be sent to the domain registrant email address requesting permission to initiate the transfer. You must click on the link in that email for the transfer to start. If you do not click on the link the transfer will not start.

How long will it take?

Transfers of .au domains take 48 hours to complete from the time you click on the link in the domain transfer initiation email. No changes can be made to your domain name whilst the domain transfer is in progress.

When the process is completed, you will receive an email from Digital Pacific confirming that the domain transfer was successful. If you do not receive this email, please contact us to see why the transfer did not complete.

How can I receive my transfer password?

If you do not have the transfer password, do the following steps:

Go to our Whois Look up page and type in your domain name, then enter the text shown in the image for security.

Find the information described as “Registrar name”, or “Registrar of Record”. Contact this company for information about retrieving your domain password.

 

New Zealand Domain Names

Want to transfer your .nz domains to Digital Pacific?

  • Please make sure your domain does not expire within the next 7 days. If it does, you will need to renew your domain name at the current registrar and then complete the transfer request below.
  • When the transfer process has begun, you will not be able to make any changes to your domain name until transfer is completed. Transfers usually take 4 -7 days to complete.
  • The cost of the transfer is the same as the cost of new domain registration. However, the transfer will extend the registration of a domain name by 12 months of the current expiry date.
  • The invoice must be paid before the transfer can start.

3 Simple Steps to Transfer your Domain Name

Important! transfers of all .AU domains to Digital Pacific are free of charge, however the domain must have at least 10 days remaining on it’s current registration period. Once the transfer has been completed, a manual renewal will then be required to extend the domains current registration.

Step 1 – Update your DNS

This step should only be completed if you wish to point your domain to a Digital Pacific hosting service

When you choose to transfer your domain name to Digital Pacific, we suggest that you update your DNS (Domain Name Server) first.

If your domain name registrar offers a domain management interface, you should login and make changes so your domain name points to our name servers.

Digital Pacific name server information:
ns1.digitalpacific.com.au
ns2.digitalpacific.com.au
ns3.digitalpacific.com
ns4.digitalpacific.com

Step 2 – Confirm email address

Make sure your domain name has your current email address associated with it because the domain transfer initiation email will be sent there. You can usually update or confirm this email address by contacting the company you originally purchased your domain name from, or by accessing their domain management section.

Before you start a transfer of your .au domain you must have the domain transfer code or EPP code. Get Code

Step 3 – Fill out form and submit

Go to our domain transfer page and complete the transfer form. Start transfer

Shortly after submitting the transfer form, an email will be sent to the domain registrant email address requesting permission to initiate the transfer. You must click on the link in that email for the transfer to start. If you do not click on the link the transfer will not start.

How long will it take?

Transfers of .au domains take 48 hours to complete from the time you click on the link in the domain transfer initiation email. No changes can be made to your domain name whilst the domain transfer is in progress.

When the process is completed, you will receive an email from Digital Pacific confirming that the domain transfer was successful. If you do not receive this email, please contact us to see why the transfer did not complete.

What is a UDAI code and can I generate one?

The UDAI is a unique code (combination of numbers and letters) which acts like a key and allows you to both update and transfer your .nz domain name.

You would have been issued a UDAI when your domain name was registered.

If you no longer have the UDAI, you can generate one by logging into your current Registrar site and requesting one to be emailed to you.

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