Contact Us

CONTACT US
& CHAT TO OUR EXPERTS

If you are experiencing difficulties with your service, please refer to the web-based support system inside your account control panel. From there you can send us a trouble ticket which will get answered in a timely manner. Before using this service, it’s a good idea to check our Support sections for information, including video tutorials. We find this provides the quickest avenue for solving an issue.


CONTACT DETAILS

Please be sure to include your username and domain name in all correspondence to ensure a response in the most efficient manner.

Sales and Assistance (opening new accounts) sales@digitalpacific.com.au
Technical Support support@digitalpacific.com.au or visit our Support Center
Billing Enquiries (account enquiries) billing@digitalpacific.com.au
Postal Address: PO Box 76
Strawberry Hills NSW 2012
Sydney, Australia
Street Address:

Please do NOT send ANY mail or cheques to this address,
please use the PO Box above.

Digital Pacific
Level 9, 71 Macquarie Street
Sydney NSW 2000
Australia

CONTACT PHONE NUMBERS

Our Sydney based Australian phone support is available 24/7.



We provide 24/7 email support and our servers are constantly monitored to ensure maximum uptime.


MAKE A PAYMENT

BPAY

Bpay BPAY is a safe, secure and convenient payment method available through phone and Internet Banking 24 hours a day, 7 days a week. BPAY billing details are now included on the bottom right hand corner of every invoice generated.

You can find our BPAY Biller Code and your reference number on your invoice.

CREDIT CARD

Credit Card Payment Payment by credit card is the most convenient method, especially for recurring services such as hosting. Your card will automatically be billed every month for your hosting service to ensure no interruptions.

Click here to pay your account by credit card.

Browse The Full Site On Your Desktop

EARN 3 AQUIRE POINTS* FOR EVERY DOLLAR SPENT!
X
EARN AQUIRE POINTS*X