How do I transfer my domain?

Jul, 25, 2009 | Domain Names, Support, Web Hosting | 0 Comments

Sometimes a domain name provider may charge a lot more than another for domain names. Because of this, a very popular support call to Digital Pacific involves the question, as seen in the title, “How do I transfer my domain name?” Normally, this question is asked in the sense that a customer has already purchased a domain name from another provider and would like to transfer it to Digital Pacific, perhaps to take advantage of a decreased registration fee. Since this is such a popular topic, we have decided to focus on the process in this article. Why would I…



Choosing the Right Domain Name

Jul, 16, 2009 | Domain Names | 0 Comments

Andrew Koloadin. Most people starting business online are so concerned with the products or services they want to promote that they neglect the importance of choosing the right domain name for their web site. Choosing the right domain name should be your first priority in the quest for online success. Many entrepreneurs are oblivious of the role a domain name plays in their online businesses and register domains which have little or no relevance to their business. The following tips will help you proceed along the right track. Keep it Short Although you can register a name with up to…



Why can’t I send email?

Jul, 02, 2009 | Support | 4 Comments

A very common support question for our team here at Digital Pacific involves the issue of a new customer not having the ability to send outgoing emails. Often times, they are puzzled because the emails keep coming in, but none are going out. The most common reason for this issue is that some Internet service providers actually block the mail (partially in hopes of stopping the prevalence of spam mail) if the SMTP server for outgoing mail is not set as theirs. Just to clarify, SMTP stands for Simple Mail Transfer Protocol and is the standard method of transferring mail…



Website Maintenance Tip: W3C Link Checker

Jun, 25, 2009 | Webmaster | 0 Comments

Broken links can be classified as any link that tries to connect with websites and pages no longer available, or with an incorrect path or page that never existed before. Broken links in a website can give a poor impression to a web visitor, and if you are a business, this can be especially bad. Since a large part of the business world these days revolves around online marketing and advertising, customers will second guess a company that cannot properly maintain a website. Besides this point, broken links are also said to hurt your search engine optimisation (SEO) results because…



How To Create a Robots.txt File

Jun, 22, 2009 | Webmaster | 0 Comments

In Digital Pacific’s most recent survey, there was a suggestion that we provide every customer with a robots.txt file in their root directory. We understand this would be a plus for all of our customers, but it would be a very large feat for us to undertake. However, it will please most of you to know that creating a robots.txt file of your own is a fairly simple task that can be completed with the following guide. In case you are not sure why you might need a robots.txt file, it is actually there to tell search engine robots which…



Digital Pacific Survey Results

Jun, 19, 2009 | Company News | 3 Comments

Recently we ran a survey to better understand our customers and to find out exactly what our customers know about Digital Pacific. The results were amazing, and we would like to thank everyone for taking the time to give us some much appreciated feedback. We would like to think of Digital Pacific as a transparent company and we believe it’s important for us to perform these surveys a few times a year, it helps us continuosly improve our quality of service to you, the customer. Whilst we analyse these results we thought we would share some feedback with everyone, obviously…



Importance of Updating CMS Software

Jun, 16, 2009 | Webmaster | 2 Comments

In a previous blog post, we discussed and compared the Content Management Systems of Drupal, Joomla!, and WordPress. This blog post will now take a look at the importance of keeping that software, and any software for that matter, at an updated level. Security Website security is probably the most important reason to update your Drupal, Joomla!, and WordPress systems. When the administrators of these systems send out a new update, it most likely has made changes to protect the structure and keep hackers from taking over your site. Are you using this CMS to build a business presence on…



Drupal, Joomla!, and WordPress – Which CMS to Choose?

Jun, 09, 2009 | Webmaster | 20 Comments

For those individuals looking to create a website generating lots of content, but not looking to spend loads of money on a web designer, perhaps choosing a great Content Management System (CMS) is the way to go. A Content Management System, such as Drupal, Joomla, and WordPress, takes the need for a web designer out of the picture and puts you in the driver’s seat. What this CMS software does is generate a set base of code, wrap it in a template design, and then translate the means to create and manage a website into a friendlier and readable mode….



Digital Pacific on “Being Green”

May, 29, 2009 | Company News | 1 Comment

  Can you count the number of times the word “green” is being thrown around on TV, in magazines, or on the internet these days? Sometimes, it may seem that “being green” has become the latest fad, but fad or not, the idea is at least being put out there which is what matters most at the end of the day. Every little bit helps, whether that is from individuals recycling newspapers at home or global corporations switching to solar power to run their offices around the world. Doing our part to help the environment is not something Digital Pacific…



Every bug in the world can be solved with just 15 new lines!

May, 26, 2009 | Programming | 4 Comments

Customers of Digital Pacific will be happy to know that in a few months time, we will be moving to a new; more feature complete billing system that will provide many benefits to users. With our new billing system, Parallels Business Automation, users will be able to see all their invoices (past, present and future) and will be able to literally click one button and switch between all of their hosting control panels. This move, however, has not been without quite a number of funny mishaps while moving from our current billing system (ModernBill) to Parallels Business Automation (“PBA”). The…



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