Setting up Email on your iPhone

Jan, 13, 2010 | Email, Support | 0 Comments

Setting up email on your iPhone is a hot topic. Due to a huge amount of our customers requesting information on how to do this, we have decided to create a detailed tutorial to allow for quick and easy setup.

Before proceeding, you will need to set up your email account in your control panel first and keep the details handy for the iPhone setup.

This post addresses the following:

– Setting up email on the iPhone
– IMAP email on the iPhone
– Disabling SSL on the iPhone
– Fetching email on the iPhone

Important iPhone Information – please note:

Exiting or using the “Home” button during setup will remove ALL previous entries.

 

Section 1: Account Setup

Accessing the iPhone Settings Area

Select the “Settings” option on your iPhone
iPhone Home

iPhone Settings

Select the “Mail, Contacts, Calendars” option
iPhone Home

Mail, Contacts, Calendars

Select the “Add Account” option
iPhone Home

Add Account

Select the “Other” option on your iPhone
iPhone Home

Other Options

Select the “Add Mail Account” option
iPhone Home

New Account

Enter your account information

Important Notes:
* Make sure you replace all instances of “your domain” with your own settings.
* The username is your entire email address.
* Upon hitting “Save”, this process can take up to 5 minutes – please be patient.
* Connecting to a router / wireless network will speed this process up and save on your mobile downloads. Just be sure to test your iPhone on your mobile network after setup.

iPhone Home

Entering Account Information (Incoming / Outgoing Mail Servers)

Select the “IMAP” option and fill required fields as suggested below.
* If you receive a certificate error message, use the “Continue” option to bypass.

iPhone Home

Now your account is set up – It’s time to disable SSL.

 

Section 2: Turning off SSL

Access the iPhone Settings Area once again

Select the “Settings” option on your iPhone
iPhone Home

iPhone Settings

Select the “Mail, Contacts, Calendars” option
iPhone Mail Settings

Mail, Contacts, Calendars

Select your newly created account
iPhone Select Account

Account Settings

Scroll to the bottom and select “Advanced”
iPhone Advanced

Advanced Settings

Turn off “Use SSL”
iPhone Advanced

 

Section 3: Setting Up the iPhone to Fetch Emails

Access the iPhone Settings Area once again

Select the “Settings” option on your iPhone
iPhone Home

iPhone Settings

Select the “Mail, Contacts, Calendars” option
iPhone Mail Settings

Mail, Contacts, Calendars

Select the “Fetch New Data” option
iPhone Mail Settings

Fetch New Data

Select the desired time frame
iPhone Mail Settings

That’s it! You have now set up email on your iPhone.

Having Problems?
* Call our support team on 1300 MY HOST (694 678) or lodge a support ticket here.

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