SSL Certificates

Let's Encrypt

Digital Pacific is proud to offer Free SSL Certificates for all Personal and Business shared hosting customers in partnership with Let’s Encrypt. All new and existing customers now already have the certificate installed on all compatible domains and subdomains in your hosting account.

Let’s Encrypt is a free and fully automated certificate authority (CA) available for the benefit of all websites on the Internet. They provide, for free, a certificate to enable HTTPS (SSL/TLS) for websites. Why do this? Because the founders believe in creating a more secure internet.

What you need to know:

  • Free for anyone who owns a domain name.
  • Automatic installation and renewal for all Digital Pacific Business and Personal hosting customers.
  • Secure access to your website when using HTTPS. All traffic between your website and it’s visitors will be encrypted.

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We offer a large range of business grade ssl certificates

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LET’S ENCRYPT FAQ

What is an ssl certificate?

Today’s online shoppers are savvy about online security. Before completing a transaction or sharing personal information with you, online visitors need to know that your website can be trusted. Secure Socket Layer (SSL) Certificates provide a visual indicator (Usually a green padlock in the address bar) that your website is legitimate and secure.
Some browsers (Chrome) may display your website as “Not Secure” if you do not have an SSL Certificate installed. To remove this warning you will need a certificate.

Why do I need an SSL Certificate?

Security and trust is essential when you’re operating an online business. Your visitors need to know they can trust you and that their data will be safe. By installing an SSL Certificate on your website you’ll be encrypting anything sent or received from your server over HTTPS, such as personal data or payment data. This means even if someone is monitoring the network, they’ll not be able to read what’s been sent

How does an SSL Certificate work?

The end-user’s browser requests a secure channel (via “https:”) from the server, and then – if the server has an SSL Certificate – the browser and the server negotiate their highest common encryption strength (e.g., 256-bits) and exchange the corresponding encryption keys (this exchange is normally done using 2048-bit encryption strength). The 256-bit encryption key is then used for this particular instance of SSL, for all from-to exchanges between the browser and the server. The next https session will have a new session key.

The SSL Certificate guarantees the security of the connection between the browser and the server. Once data is in the server, it is up to the server admin to make sure the data remains protected.

Do I need a Dedicated IP Address?

For maximum compatibility with older browsers you should have a Dedicated IP Address assigned to your web hosting account with Digital Pacific. The reason for needing a separate IP address per domain you want to secure is that the SSL protocol is bound to a dedicated IP addresses, while a certificate is bound only to a domain name. Therefore, any certificate-enabled web site should have its own unique IP address. The IP can be real (routable) or internal (RFC 1918 non-routable address), but it must be unique on a server.

Dedicated IPs can take up to one business day to be actived on your domain and are available for $60/yr if your service is hosted with Digital Pacific, and you can order one by clicking here

How do I install the certificate?

The Let’s Encrypt free SSL Certificate will be installed for you automatically overnight once your account has been created. You can check if it is installed by using this Online SSL Check.

What’s the difference between a free and paid SSL Certificate?

The security encryption provided is the same but there are some big differences between paid and free ssl certificates:

SSL Security Yes Yes
24/7 Australian Support No Yes
Extended Validation No Yes (with EV)
Wildcard Certificates No Yes
Renewal Time Period 90 days Up to 3 years
Dynamic Site Seal No Yes
Certificate Warranty No Yes
Company Name in Browser No Yes (with EV)
Example Browser Appearance

How Do I renew my certificate?

The Let’s Encrypt certificates are renewed automatically when they are due to expire. No intervention is required.

Why does my website show as insecure?

You may have insecure content on your web page. You can use this tool to check what content on your website is insecure.

How can I force HTTPS for my visitors?

This can be done with a simple .htaccess change. You can find the instructions here

Can I use Let’s Encrypt with my Reseller account?

Yes you can but you need to enable the AutoSSL option in the Feature List for your packages.

Can I use Let’s Encrypt on my VPS / Dedicated Server?

Yes you can! It’s not installed by default but if you are a managed customer you can contact our friendly support team we can activate this feature for you and your websites. Or if you have a self-managed cPanel server you can follow these instructions from cPanel.

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