With enterprise-grade Dell servers, blades and storage SAN’s, accompanied by world-class redundancy and carrier-grade equipment from Juniper Networks and Cisco, our entire fleet of dedicated server solutions have been built with the best hardware the market has to offer.
Rest easy with a cPanel dedicated server, knowing your cloud hosting environment is built with only the best components available. From enterprise-grade SSD storage and current generation Dell server hardware, through to class-leading Intel processors, you’ll have total peace of mind with some of the most trusted hardware brands in the industry.
Everything you need is included with our cPanel dedicated server hosting, including robust security features to protect you from a vast range of attack methods. We’ll stand guard between your valuable online assets and DDoS/DoS attacks, as well as provide you with reliable daily backups as your go-to safety net.
Our cPanel dedicated server plans include all of the hosting software you’d expect, including the mighty CloudLinux, giving you complete allocation control of your server’s resources. You’ll also save time with Softaculous, which provides to 1-click installs of a huge range of popular website platforms, such as WordPress, Joomla, Prestashop and many more.
With enterprise-grade Dell servers, blades and SSD storage, accompanied by world-class redundancy and carrier-grade equipment from Juniper Networks and Cisco, our entire fleet of dedicated server solutions have been built with the best hardware the market has to offer.
We invest heavily in our infrastructure and use Dell Servers, Blades and storage SAN’s across our entire fleet, We do not build white label servers as many hosting companies do, we can save a lot of money by going down this path, however we prefer to utilise proven technology which has been responsible for the high level of reliability we have sustained for the last 12 years. Using one brand of hardware allows us to easily manage and maintain the hardware using the Dell OMSA and DRAC (Dell Remote Access Controller) systems. This software alerts us to issues with hardware before it fails allowing us to act quickly and replace it before the server becomes unresponsive. We allow customers who have dedicated servers with us to take advantage of some of these tools as well such as the DRAC’s.
OpenManage Server Administrator allows us to administer and manage our servers in two ways: from an integrated, Web browser-based graphical user interface (GUI) or from a command-line interface (CLI) through the operating system. OMSA is designed for system administrators to manage systems locally and remotely on a network.
With powerful, remote management and configuration options, DRAC alerts us to server problems, enables streamlined remote server management, and reduces or eliminates the need for us to physically visit the server – even when the server is not operational. DRAC enables anywhere, anytime remote management, system reboots, monitoring, troubleshooting, remediation and server upgrades, independent of the OS status. In other words, no Operating System is required to perform system tasks with the DRAC and the server doesn’t even need to be powered on.
All dedicated servers provided by us include a DRAC at no cost, this is one of many features that you won’t find at other dedicated server companies.
Digital Pacific operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.
Each data centre operates N+1 across all critical infrastructure with regular testing and maintanance.
We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.
We carefully choose providers based on route selection and reliability.
Private links are available from your office directly to your server with us in the major Australian business districts.
When you use any of our services, we provide you with our worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of our DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.
Our DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Brisbane – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)
As with all server providers, Dedicated Servers do not come with any server management by default.
Managed dedicated server plans are typically designed for those who don’t have a system administrator either in-house or at call and require specific needs, that are not supported within a shared hosting environment. With a Managed dedicated server, Digital Pacific can configure the set up your server and help with additional support you may require.
Self Managed is where you install the updates and configure all aspects of the server yourself such as Firewall’s, IDS, patches and updates.
We still assist in the Initial Setup which includes (Server Provisioning):
Any other configuration and day to day management problems or issues will be handled by the customer directly and it is not covered under some service levels. If you would like us to troubleshoot issues (not outlined above), this will be charged at $95/hr. Basically, any issue that is is not mentioned above will be charged under custom support.
Any application level issues will be quoted individually based upon the issue or task type.
Furthermore, all third party software specific support is to be obtained directly from the relevant software vendor by the customer.
Fully Managed Servers include:
cPanel & WHM is a suite of tools built for Linux OS that gives you the ability to automate web hosting tasks via a simple graphical user interface. Its goal — to make managing servers easier for you and managing websites easier for your customers. Running multiple domains on the same server? cPanel also lets you or your customers independently manage their sites, intranets, and keep their online properties running smoothly.
CloudLinux OS is designed for shared hosting providers. It isolates each customer into a separate “Lightweight Virtualized Environment” (LVE), which partitions, allocates, and limits server resources, like memory, CPU, and connections, for each tenant. This ensures that tenants cannot jeopardize the stability of your servers, causing all sites to slow down or even come to a halt. CloudLinux OS also “cages” tenants from one another to avoid security breaches. This way, unstable scripts or malware are not able to sprawl across your customer sites, causing severe harm.
Our entire fleet of cPanel dedicated hosting servers is managed and monitored around the clock by our Sydney-based team of system administrators. You’ll benefit from on-hand expert advice any time of the day or night. Simply get in touch with a support ticket or a call – we’re always ready to assist.
Our dedicated support team is available to answer your questions on a 24 hour, 7 day a week basis. Get in touch with us via email, through one of our online mediums, or a phone call*. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.
In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Dedicated Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.
*Not applicable to setup fees and custom solutions
Not seeing a plan that fits? Speak to our dedicated sales team today to discover how our custom solutions can cater to your unique hosting requirements. No matter the project, our infrastructure experts can assist you in putting together a package with the exact server specifications you’ll require.