This is web space that is reserved on our server for your email and hosting account.

• From your control panel you can view and manage your current usage.
• If you start to reach the limit of your web space we will send you an email giving you the option to delete old and unused files, add more space to your existing account or upgrade to our next plan. There is no cost of an upgrade other than the difference in the price of the plans.

This is the amount of data transferred to and from your site. Data transfer is a measurement of all traffic such as when ever someone visits your website or sends you an email.

• 100 GB is approximately 100,000 MB;
  1 MB (approx. 1,000,000 bytes), 1 GB (approx. 1,000 MB)
• 100,000 MB of web traffic will support around 4,000,000 page views per month, which is more than enough for most websites.
• An average email that is sent is around 59 kilobytes. This equates to 16 emails per MB, meaning you could send around 1,600,000 emails per month on this plan before reaching your limit.

Need to host a powerful web based application that requires a database? MySQL is the world's largest open source database engine; there are literally thousands of applications such as PrestaShop, Drupal, Wordpress, Magento and many more that utilise this database engine.

The worlds most used web hosting control panel. You can use the cPanel control panel to perform a whole range of server related tasks and operations including the ability to:

• Setup & manage email accounts
• Password protect directories
• Manage files via the online file manager
• Create subdomains
• Add databases
• Automatically install a range of web applications with Softaculous
• Much more

Softaculous which is integrated into your cPanel control panel gives you the ability to automatically install many web applications. Our softaculous page has a complete list of web applications that are included.

Important Note: Web applications not included in softaculous can still be installed on your hosting account. You will need to download the latest version from the authors website and upload it to your website using an ftp program such as FileZilla. Digital Pacific can install web applications for a nominal fee. See our extended support options for more information.

Learn more about cPanel and Softaculous.

This allows you to create email addresses with your domain name extension, for example if your domain name is www.yourchosendomain.com.au and your name is Lisa you could have an email address like lisa@yourchosendomain.com.au

• This account comes with unlimited email addresses.
• All accounts can be checked via your favorite email client. Below is the list of the most popular clients. More information can be obtained from the program authors website.
  • Microsoft Outlook
  • Outlook Express
  • Mozilla Thunderbird
  • Opera Mail
  • Apple Mail
  • Entourage
  • Eudora
• Receive Email on your Mobile Phone:
  • iPhone
  • Android
  • Blackberry

All accounts can be accessed via web mail using any of the following web based programs which are automatically accessible once your control panel has been set up.

• Horde
• Squirrelmail
• Round Cube Mail

Subdomains allow you to create domains such as http://billing.digitalpacific.com.au and http://ecommerce.digitalpacific.com.au .

Continuous Data Protection - R1Soft is the ultimate backup solution for data protection and disaster recovery.

The R1Soft restore backups application can be accessed via the cPanel control panel. This software allows you to revert back to previous recovery points.

Need to host a powerful web based application that requires a database? MySQL is the world's largest open source database engine; there are literally thousands of applications such as PrestaShop, Drupal, Wordpress, Magento and many more that utilise this database engine.

With all hosting plans you can have a choice of either MySQL version 4 or 5. Version 5 comes on all plans by default, so if you require version 4 please request it from one of our sales staff.

• All versions of MySQL are the latest stable release as released by the OS vendor. Please contact us for more information.

The PHP Hypertext Preprocessor is a programming language that allows web developers to create dynamic content that interacts with databases. PHP is basically used for developing web based software applications.

With all hosting plans you can have a choice of either PHP version 4 or 5. Version 5 comes on all plans by default, so if you require version 4 please request it from one of our sales staff.

• All versions of PHP v.5 are the latest stable release as provided by the OS vendor. Please contact us for more information.

You can contact our friendly Australian based support via phone on
1300 MY HOST (694 678).

For phone support operating hours please visit our contact us page.

You can contact our friendly Australian based support via email or by
submitting a ticket to our support centre.

For email support operating hours please visit our contact us page.