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Sales and Account Enquiries

If you have a sales or accounts enquiry, click on the associated link below and we'll reply to you via email within 30 minutes.


Contact Sales
Contact Accounts

Contact Support


Alternatively, call us on the number below:
1300 MY HOST (694 678)
OR (02) 8212 8280

Support Enquiries

If you are experiencing difficulties with your service, please refer to the web-based support system inside your account control panel. From there you can send us a trouble ticket which will get answered in a timely manner. Before using this service, it's a good idea to check our Support sections for information, including video tutorials. We find this provides the quickest avenue for solving an issue.

Generally, more than 90% of problems can be resolved without having to wait for a response from us.

Contact Support


Let us call you back

If you'd like us to call you, please complete the form below. We'll call you within one hour**.

Name*
Email
Phone*
Message
 
*Are required fields
** During office hours (see below)

contact Details

Please be sure to include your username and domain name in all correspondence to ensure a response in the most efficient manner.

Sales and Account enquiries sales@digitalpacific.com.au
General enquiries info@digitalpacific.com.au
Postal Address: PO Box 740
Double Bay NSW 1360
Sydney, Australia
Street Address:
Please do NOT send ANY mail or cheques to this address, please use the PO Box above. 		World Tower
87-89 Liverpool St
Sydney NSW 2000
Australia
Bank Details:
Bank: St George
A/c Name: Digital Pacific Pty Ltd
A/c No: 002641653
BSB: 112 879

Operating Hours

Ordering 24/7 Instant Activation
Tech Support 9:30 AM - 6:00 PM. Monday - Friday AEST
12:00 PM - 6:00 PM. Saturday AEST (email only)
Sales, Accounts and general enquiries 9:30 AM - 6:00 PM. Monday - Friday AEST

Please note that our servers are monitored 24/7 to ensure maximum uptime.