You get your own Virtual Private Server (or VPS) housed in a high security Sydney data centre starting from just $24.92/month. A VPS is a means of splitting a single physical server into multiple virtual servers. Each VPS has its own set of processes and resource management, and behaves exactly as a stand alone server (e.g. each server can be independently rebooted). This service is suitable for those who’d like a dedicated hosting solution without the total investment of a physical server. Although you can never beat the power of a dedicated server this is a good starting point.
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CentOS is an Enterprise Linux distribution based on the freely available sources from Red Hat Enterprise Linux. CentOS is designed for people who need an enterprise class operating system without the cost or support of the prominent North American Enterprise Linux vendor.
Debian uses the Linux kernel (the core of an operating system), but most of the basic OS tools come from the GNU project; hence the name GNU/Linux. Debian GNU/Linux provides more than a pure operating system; it comes with over 25113 packages, precompiled software bundled up in a nice format for easy installation on your machine. Debian is a freely-available open source operating system.
Ubuntu is a computer operating system based on Debian GNU/Linux. Ubuntu is composed of free and open source software distributed under various licenses, especially the GNU General Public License (GPL). Ubuntu delivers a stable, fully supported and secure platform for hundreds of organisations worldwide. Ubuntu Server Edition is an energy efficient, low memory and disk footprint operating system that helps build server functions that respect our environment with no compromise on agility and versatility.
We invest heavily in our infrastructure and use Dell Servers, Blades and storage SAN’s across our entire fleet, We do not build white label servers as many hosting companies do, we can save a lot of money by going down this path, however we prefer to utulise proven technology which has been responsible for the high level of reliability we have sustained for the last 12 years. Using one brand of hardware allows us to easily manage and maintain the hardware using the Dell OMSA and DRAC (Dell Remote Access Controller) systems. This software alerts us to issues with hardware before it fails allowing us to act quick and replace it before the server becomes unresponsive. We allow customers who have dedicated servers with us to take advantage of some of these tools as well such as the DRAC’s
OpenManage Server Administrator allows us to administer and manage our servers in two ways: from an integrated, Web browser-based graphical user interface (GUI) or from a command-line interface (CLI) through the operating system. OMSA is designed for system administrators to manage systems locally and remotely on a network.
With powerful, remote management and configuration options, DRAC alerts us to server problems, enables streamlined remote server management, and reduces or eliminates the need for us to physically visit the server – even when the server is not operational. DRAC enables anywhere, anytime remote management, system reboots, monitoring, troubleshooting, remediation and server upgrades, independent of the OS status. In other words, no Operating System is required to perform system tasks with the DRAC and the server doesn’t even need to be powered on.
All dedicated servers provided by us include a DRAC at no cost, this is one of many features that you won’t find at other dedicated server companies.
Digital Pacific operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.
Each data centre operates N+1 across all critical infrastructure with regular testing and maintanance.
We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.
We carefully choose providers based on route selection and reliability.
We are available for private peering or cross connects in Equinix SY1/SY2, and Vocus Sydney DC.
Private links are available from your office directly to your server with us in the major Australian business districts.
When you use any of our services, we provide you with our worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of our DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.
Our DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Brisbane – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)
As with all VPS providers, Virtual Private Servers do not come with server management by default unless a managed VPS solution has been purchased.
Managed virtual private server (VPS) plans are typically designed for those who don’t have a system administrator either in-house or at call and require specific needs, that are not supported within a shared hosting environment. With a Managed VPS Digital Pacific can configure the set up your server and help with additional support you may require.
Digital Pacific offers VPS’s in two types:
Self Managed is where you manage all aspects of your server environment, including troubleshooting issues(excl. hardware) and configuring all other aspects of the VPS such as Software Firewalls, IDS, and the installation of patches and updates to control panels and the operating system.
We still assist in the initial setup(Server Provisioning) which includes:
All other configuration and day to day management tasks, including troubleshooting issues need to be handled by yourself. If you would like us to troubleshoot issues (not outlined above), this will be charged as custom support at $95/hr.
If you do not feel comfortable managing your server environment to this degree, please choose one of our Managed VPS solutions instead.
All support for third party software should be obtained directly from the relevant software vendor by the VPS customer.
Fully Managed VPS’s include:
We don’t hide anything from our customers and there are no hidden costs that may surprise you. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras.
We don’t believe in contract periods, that’s why we don’t lock our customers in. We have found that our customers stay with us because of our service.
Due to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.99% uptime guarantee. There is no such option as 100% uptime from any service provider.
If you feel the need to either upgrade or downgrade your account, you can simply log in to your online accounts control panel and perform a real time upgrade or downgrade in 3 easy steps. See our support section on how to do this.
Any website hosted with Digital Pacific is supported by all operating systems.
Many service providers put profits over service and reliability by cramming hundreds sometimes even thousands of web sites on the same server. We are totally against overselling server space and have a server structure plan to which we stick to religiously. We understand that web sites and email space need “room to move” as businesses expand, therefore we leave plenty of room on each server for projected maximum growth. Keeping load to a minimum ensures the smooth operation of our servers and your site. This also reduces downtime to almost ZERO.
There are a few options we recommend customer’s consider to assist in securing a VPS. ModSecurity, Suhosin and ConfigServer Security&Firewall applications are a great addition to securing your server when utilising the cPanel control panel software, and these can be installed easily by yourself based on the developer’s instructions. We also have an additional, more advanced server hardening service that can lock your server down even further and offer additional upload and email protections.
* Digital Pacific does not install additional software on self-managed solutions
Our dedicated support team is available to answer your questions on a 24 hour, 7 day a week basis. Get in touch with us via email, through one of our online mediums, or a phone call*. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.
* business hours only
In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Virtual Private Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.
*Not applicable to setup fees and customer solutions
Parallels Power Panels (PPP) is a powerful and easy-to-use web-based tool to administer and recover personal Server Environments otherwise known as Containers. With PPP, a user with administrative access to a container can easily perform many critical management tasks, while not requiring access rights to the server.
Virtuozzo creates isolated virtual environments (VE) or containers on a single physical server and OS instance. Compared to other virtualization technologies, Virtuozzo offers the highest levels of density, performance and manageability.
Digital Pacific’s Virtual Private Servers are perfect for any business requiring a dedicated or customised hosting environment for their web application, without the added expense of a full dedicated server solution.
Digital Pacific’s support is a key component of our success and we even have a service guarantee to back this up.
All of our servers employ a number of security systems and are frequently backed up to assist with protecting our customers data.
** Qantas Points are subject to Terms and Conditions