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Why host with Digital Pacific? You’ll get your own self-managed Virtual Private Server (VPS) housed in our high-security Sydney data centre starting from just $24.82/month.
Every new Digital Pacific VPS comes with ultra-fast, data centre grade SSD storage for best in class performance. We also include class-leading Intel processors in our entire VPS server fleet, providing dependable and consistent performance for your Self-Managed VPS. For superb network level protection, DDOS protection comes standard and getting online is easy with instant deployment upon payment. Setup is free, too.
Why a VPS? A Virtual Private Server works by splitting a single physical server into multiple ‘virtual’ servers. Each VPS has its own set of processes and resource management, and behaves exactly as a stand alone server (e.g. each server can be independently rebooted). This service is suitable for those who’d like a dedicated hosting solution without the total investment of a physical server. Although you can never beat the power of a dedicated server this is a good starting point.
We understand the importance of getting your VPS set up quickly, so we have streamlined our server installation and setup process.
We only use Juniper Powered networks and Dell Enteprise servers, not the low grade servers other dedicated server companies use.
Control your VPS 24/7 from our all in one, full functionality, Parallels control panel.
Our support is unparalleled in the industry and always on hand.
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$24.82$893.41Save 17%Save 17% |
SAVE UP TO 17% BY PAYING FOR 3 YEARS IN ADVANCE!
$37.27$1341.61Save 17%Save 17% |
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893 QANTAS POINTS |
1341 QANTAS POINTS |
2536 QANTAS POINTS |
3732 QANTAS POINTS |
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| RAM | 2GB | 4GB | 8GB | 12GB |
| SSD Storage | 25GB | 50GB | 100GB | 150GB |
| CPU | 1 vCPU | 2 vCPU | 4 vCPU | 4 vCPU |
| Data Transfer | 4TB | 4TB | 4TB | 4TB |
| DDOS Protection | Included | Included | Included | Included |
| Australian Support | See Managed VPS | |||
| Management | Add | Add | Add | Add |
| Backups | Optional | Optional | Optional | Optional |
| Control Panel | Optional | Optional | Optional | Optional |
| Uptime SLA | 99.9% | 99.9% | 99.9% | 99.9% |
| IP Addresses | 1 | 1 | 1 | 1 |
| Instant Setup | FREE | FREE | FREE | FREE |
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OPERATING
NETWORK &
VPS
MANAGEMENT
ADDITIONAL
SERVER
RAPID
10 DAY
CentOS is an Enterprise Linux distribution based on the freely available sources from Red Hat Enterprise Linux. CentOS is designed for people who need an enterprise class operating system without the cost or support of the prominent North American Enterprise Linux vendor.
Debian uses the Linux kernel (the core of an operating system), but most of the basic OS tools come from the GNU project; hence the name GNU/Linux. Debian GNU/Linux provides more than a pure operating system; it comes with over 25113 packages, precompiled software bundled up in a nice format for easy installation on your machine. Debian is a freely-available open source operating system.
Ubuntu is a computer operating system based on Debian GNU/Linux. Ubuntu is composed of free and open source software distributed under various licenses, especially the GNU General Public License (GPL). Ubuntu delivers a stable, fully supported and secure platform for hundreds of organisations worldwide. Ubuntu Server Edition is an energy efficient, low memory and disk footprint operating system that helps build server functions that respect our environment with no compromise on agility and versatility.
Digital Pacific operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.
Each data centre operates N+1 across all critical infrastructure with regular testing and maintanance.
We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.
We carefully choose providers based on route selection and reliability.
Transit Providers:
Peering Links:
We are available for private peering or cross connects in Equinix SY1/SY2, and Vocus Sydney DC.
Private links are available from your office directly to your server with us in the major Australian business districts.
When you use any of our services, we provide you with our worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of our DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.
Our DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Brisbane – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)
As with all VPS providers, Virtual Private Servers do not come with server management by default unless a managed VPS solution has been purchased.
Managed virtual private server (VPS) plans are typically designed for those who don’t have a system administrator either in-house or at call and require specific needs, that are not supported within a shared hosting environment. With a Managed VPS Digital Pacific can configure the set up your server and help with additional support you may require.
Digital Pacific offers VPS’s in two types:
Self Managed is where you manage all aspects of your server environment, including troubleshooting issues(excl. hardware) and configuring all other aspects of the VPS such as Software Firewalls, IDS, and the installation of patches and updates to control panels and the operating system.
We still assist in the initial setup(Server Provisioning) which includes:
All other configuration and day to day management tasks, including troubleshooting issues need to be handled by yourself. If you would like us to troubleshoot issues (not outlined above), this will be charged as custom support at $95/hr.
If you do not feel comfortable managing your server environment to this degree, please choose one of our Managed VPS solutions instead.
All support for third party software should be obtained directly from the relevant software vendor by the VPS customer.
Exclusions:
Choosing the right plan depends on your technical capabilities and resources. For example, our cPanel Managed VPS plans are the preferred choice for businesses who want peace of mind hosting, or those who would just like to leave the server management up to Digital Pacific. Whereas Self-Managed VPS customers maintain the full responsibility of the server, including patching, updating and securing it against external threats.
| Self-Managed | Managed | |
|---|---|---|
| Setup and Connectivity | ||
| Provisioning of server | Included | Included |
| Installation of operating system and default software | Included | Included |
| Server reboots (on request) | Included | Included |
| Ensure IPv4 address availability | Included | Included |
| Service Features | ||
| 24×7 Australian-based technical support | NA | Included |
| DDOS protection | Included | Included |
| Daily backups | Optional | Included |
| Automatic kernel patching | NA | Included |
| SpamExperts spam filtering | NA | Optional |
| Infrastructure and Network Monitoring | ||
| 24×7 network & hardware monitoring | Included | Included |
| Disk space monitoring | NA | Included |
| CPU load monitoring | NA | Included |
| Memory monitoring | NA | Included |
| Mail queue monitoring | NA | NA |
| Service connectivity monitoring (http, https, mysql, ftp, pop3, pop3s, imap, imaps, smtp, ssh) | NA | NA |
| Detailed system load monitoring | NA | NA |
| Inode monitoring | NA | NA |
| IO Monitoring | NA | NA |
| Server Administration | ||
| OS Updates | NA | Included |
| Software installation using OS (yum, easy apache, cPanel) | NA | Included |
| Apache/Litespeed optimisation (on request) | NA | Included |
| MySQL/MariaDB service optimisation (on request) | NA | Included |
| cPanel/WHM | ||
| Installation and basic configuration of cPanel/WHM | NA | Included |
| Website, Email, MySQL setup with cPanel/WHM | NA | Included |
| Website and Application Support | ||
| Installation of apps through cPanel or Softaculous | NA | Included |
| Manual installation of supported apps | NA | NA |
| Installation and support of third party apps | NA | NA |
| Magento installation | NA | NA |
| Website and content management | NA | NA |
| Firewall & Security | ||
| Ensure client able to connect to SSH/RDP (firewall unblock) | Included | Included |
| Config Server Firewall (CSF) installation | NA | Included |
| Apache/PHP optimisation | NA | Included |
| Vulnerability scanner | Optional | Optional |
| Server hardening | Optional | Optional |
Actions not listed are exempt from all support plans.
We don’t hide anything from our customers and there are no hidden costs that may surprise you. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras.
We don’t believe in contract periods, that’s why we don’t lock our customers in. We have found that our customers stay with us because of our service.
Due to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.9% uptime guarantee.
If you feel the need to either upgrade or downgrade your account, you can simply log in to your online accounts control panel and perform a real time upgrade or downgrade in 3 easy steps. See our support section on how to do this.
Any website hosted with Digital Pacific is supported by all operating systems.
Many service providers put profits over service and reliability by cramming hundreds sometimes even thousands of web sites on the same server. We are totally against overselling server space and have a server structure plan to which we stick to religiously. We understand that web sites and email space need “room to move” as businesses expand, therefore we leave plenty of room on each server for projected maximum growth. Keeping load to a minimum ensures the smooth operation of our servers and your site. This also reduces downtime to almost ZERO.
There are a few options we recommend customer’s consider to assist in securing a VPS. ModSecurity, Suhosin and ConfigServer Security&Firewall applications are a great addition to securing your server when utilising the cPanel control panel software, and these can be installed easily by yourself based on the developer’s instructions. We also have an additional, more advanced server hardening service that can lock your server down even further and offer additional upload and email protections.
* Digital Pacific does not install additional software on self-managed solutions
Our dedicated support team is available to answer your questions on a 24 hour, 7 day a week basis. Get in touch with us via email, through one of our online mediums, or a phone call*. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.
* business hours only
In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Virtual Private Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.
*Not applicable to setup fees and customer solutions
Digital Pacific’s Virtual Private Servers are perfect for any business requiring a dedicated or customised hosting environment for their web application, without the added expense of a full dedicated server solution.
Digital Pacific’s support is a key component of our success and we even have a service guarantee to back this up.
All of our servers employ a number of security systems and are frequently backed up to assist with protecting our customers data.
** Qantas Points are subject to Terms and Conditions
Our Australian support team is available 24/7 to answer your questions. We also have a detailed knowledgebase containing a wealth of helpful tips.
To get in touch or search our knowledgebase click here.
