Hosting

SELF MANAGED SSD VPS
TAKE CONTROL OF YOUR SERVERS

Why host with Digital Pacific? You’ll get your own self-managed Virtual Private Server (VPS) housed in our high-security Sydney data centre starting from just $24.82/month.

Every new Digital Pacific VPS comes with ultra-fast, data centre grade SSD storage for best in class performance. We also include class-leading Intel processors in our entire VPS server fleet, providing dependable and consistent performance for your Self-Managed VPS. For superb network level protection, DDOS protection comes standard and getting online is easy with instant deployment upon payment. Setup is free, too.

Why a VPS? A Virtual Private Server works by splitting a single physical server into multiple ‘virtual’ servers. Each VPS has its own set of processes and resource management, and behaves exactly as a stand alone server (e.g. each server can be independently rebooted). This service is suitable for those who’d like a dedicated hosting solution without the total investment of a physical server. Although you can never beat the power of a dedicated server this is a good starting point.

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    INSTANT SETUP
    GET YOUR VPS SETUP IN REAL TIME

    We understand the importance of getting your VPS set up quickly, so we have streamlined our server installation and setup process.

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    VPS HARDWARE
    BEST OF BREED

    We only use Juniper Powered networks and Dell Enteprise servers, not the low grade servers other dedicated server companies use.

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    VPS POWER PANEL
    FULL CONTROL AT YOUR FINGERTIPS

    Control your VPS 24/7 from our all in one, full functionality, Parallels control panel.

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    24/7 RAPID SUPPORT
    ALWAYS AVAILABLE

    Our support is unparalleled in the industry and always on hand.

BEST SELLER
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SSD BASIC
SELF MANAGED

SSD VPS 1
SELF MANAGED

SSD VPS 3
SELF MANAGED

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  • $ PER / MO
  • $ TOTAL

$24.82

Save 17%

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SAVE UP TO 17% BY PAYING FOR 3 YEARS IN ADVANCE!

  • $ PER / MO
  • $ TOTAL

$37.27

Save 17%

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  • $ PER / MO
  • $ TOTAL

$103.67

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893
QANTAS POINTS
1341
QANTAS POINTS
2536
QANTAS POINTS
3732
QANTAS POINTS


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RAM 2GB 4GB 12GB
SSD Storage 25GB 50GB 150GB
CPU 1 vCPU 2 vCPU 4 vCPU
Data Transfer 4TB 4TB 4TB
DDOS Protection Included Included Included
Australian Support See Managed VPS
Management Add Add Add
Backups Optional Optional Optional
Control Panel Optional Optional Optional
Uptime SLA 99.9% 99.9% 99.9%
IP Addresses 1 1 1
Instant Setup FREE FREE FREE
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SSD VPS BASIC
SELF MANAGED

  • $ PER / MO
  • $ TOTAL

$24.82

Save 17%


893 QANTAS POINTS
  • 2GB RAM
  • 25GB SSD Storage
  • 4000 GB Traffic
  • 1 vCPU
  • Add Management
  • Optional Backups
  • Includes DDOS Protection
  • 24/7 Australian Support
  • 99.9% Uptime SLA
  • $0.00 Setup Fee
  • More More

SSD VPS 1
SELF MANAGED

  • $ PER / MO
  • $ TOTAL

$37.27

Save 13%


1341 QANTAS POINTS
  • 4GB RAM
  • 50GB Storage
  • 4000 GB Traffic
  • 2 vCPU
  • Add Management
  • Optional Backups
  • Includes DDOS Protection
  • 24/7 Australian Support
  • 99.9% Uptime SLA
  • $0.00 Setup Fee
  • More More

SSD VPS 2
SELF MANAGED

  • $ PER / MO
  • $ TOTAL

$70.47

Save 13%


2536 QANTAS POINTS
  • BEST SELLER
  • 8GB RAM
  • 100GB Storage
  • 4000 GB Traffic
  • 4 vCPU
  • Add Management
  • Optional Backups
  • Includes DDOS Protection
  • 24/7 Australian Support
  • 99.9% Uptime SLA
  • $0.00 Setup Fee
  • More More

SSD VPS 3
SELF MANAGED

  • $ PER / MO
  • $ TOTAL

$103.67

Save 13%


3732 QANTAS POINTS
  • 12GB RAM
  • 150GB Storage
  • 4000 GB Traffic
  • 4 vCPU
  • Add Management
  • Optional Backups
  • Includes DDOS Protection
  • 24/7 Australian Support
  • 99.9% Uptime SLA
  • $0.00 Setup Fee
  • More More

VPS HOSTING
THE FEATURES

OPERATING SYSTEMS

Centos (Ver. 7.x 64-bit)

centOS CentOS is an Enterprise Linux distribution based on the freely available sources from Red Hat Enterprise Linux. CentOS is designed for people who need an enterprise class operating system without the cost or support of the prominent North American Enterprise Linux vendor.

Debian (Ver. 9.x 64-bit)

debian Debian uses the Linux kernel (the core of an operating system), but most of the basic OS tools come from the GNU project; hence the name GNU/Linux. Debian GNU/Linux provides more than a pure operating system; it comes with over 25113 packages, precompiled software bundled up in a nice format for easy installation on your machine. Debian is a freely-available open source operating system.

Ubuntu (Ver. 18.x 64-bit)

ubuntu Ubuntu is a computer operating system based on Debian GNU/Linux. Ubuntu is composed of free and open source software distributed under various licenses, especially the GNU General Public License (GPL). Ubuntu delivers a stable, fully supported and secure platform for hundreds of organisations worldwide. Ubuntu Server Edition is an energy efficient, low memory and disk footprint operating system that helps build server functions that respect our environment with no compromise on agility and versatility.

NETWORK & DATA CENTER

Digital Pacific operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.

Each data centre operates N+1 across all critical infrastructure with regular testing and maintanance.

DATA CENTRE FEATURES


  • N+1 Redundant UPS power
  • N+1 Backup generators
  • N+1 Cooling infrastructure
  • Regular testing and maintenance
  • Diverse fibre entry points to each location
  • Fire detection and suppression systems
  • PCI DSS Compliance
  • Intrusion detection and access control
  • 24/7 environmental monitoring


OUR NETWORK

We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.

We carefully choose providers based on route selection and reliability.

    Transit Providers:

  • Vocus Communications
  • NTT Communications

    Peering Links:

  • Pipe Peering NSW
  • Equinix IX
  • Megaport
  • CloudFlare
  • Microsoft
  • Apple
  • Amazon (AWS)
  • SoftLayer

We are available for private peering or cross connects in Equinix SY1/SY2, and Vocus Sydney DC.

NETWORK FEATURES


  • 10 gigabit ethernet backbone operated over diverse dark fibre between our Sydney locations
  • Dual stacked network (IPv6 is available to every server)
  • Redundancy from the access layer all the way through to our borders
  • Private layer 3 connectivity available between any of our dedicated or custom hosting services
  • Private VLANs per customer providing maximum isolation
  • N+1 across all critical components with cold spares on hand

Private links are available from your office directly to your server with us in the major Australian business districts.

Suppliers

DNS Replicated Worldwide

EX4200

When you use any of our services, we provide you with our worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of our DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.

Our DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Brisbane – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)

VPS MANAGEMENT

As with all VPS providers, Virtual Private Servers do not come with server management by default unless a managed VPS solution has been purchased.

WHAT IS SERVER MANAGEMENT?

Managed virtual private server (VPS) plans are typically designed for those who don’t have a system administrator either in-house or at call and require specific needs, that are not supported within a shared hosting environment. With a Managed VPS Digital Pacific can configure the set up your server and help with additional support you may require.

Digital Pacific offers VPS’s in two types:

SELF MANAGED SERVERS

Self Managed VPS

Self Managed is where you manage all aspects of your server environment, including troubleshooting issues(excl. hardware) and configuring all other aspects of the VPS such as Software Firewalls, IDS, and the installation of patches and updates to control panels and the operating system.

We still assist in the initial setup(Server Provisioning) which includes:

  • Installation of vanilla operating system
  • Reverse DNS Setup

All other configuration and day to day management tasks, including troubleshooting issues need to be handled by yourself. If you would like us to troubleshoot issues (not outlined above), this will be charged as custom support at $95/hr.

If you do not feel comfortable managing your server environment to this degree, please choose one of our Managed VPS solutions instead.

All support for third party software should be obtained directly from the relevant software vendor by the VPS customer.

Exclusions:

  • Troubleshooting of issues caused by customer misconfiguration issues and non-standard changes in configuration by customer are NOT covered under this service level and will be charged under custom support from $95hr
  • Issues that are caused by third party software issues and bugs are not covered and need to be addressed by the customer directly by the software vendors
  • Customer application/code level issues are not covered and needs to be addressed directly by customer or their developer.

SELF-MANAGED VS MANAGED

Choosing the right plan depends on your technical capabilities and resources. For example, our cPanel Managed VPS plans are the preferred choice for businesses who want peace of mind hosting, or those who would just like to leave the server management up to Digital Pacific. Whereas Self-Managed VPS customers maintain the full responsibility of the server, including patching, updating and securing it against external threats.

COMPARISON TABLE

Self-ManagedManaged
Setup and Connectivity  
Provisioning of serverIncludedIncluded
Installation of operating system and default softwareIncludedIncluded
Server reboots (on request)IncludedIncluded
Ensure IPv4 address availabilityIncludedIncluded
   
Service Features  
24×7 Australian-based technical supportNAIncluded
DDOS protectionIncludedIncluded
Daily backupsOptionalIncluded
Automatic kernel patchingNAIncluded
SpamExperts spam filteringNAOptional
   
Infrastructure and Network Monitoring  
24×7 network & hardware monitoringIncludedIncluded
Disk space monitoringNAIncluded
CPU load monitoringNAIncluded
Memory monitoringNAIncluded
Mail queue monitoringNANA
Service connectivity monitoring (http, https, mysql, ftp, pop3, pop3s, imap, imaps, smtp, ssh)NANA
Detailed system load monitoringNANA
Inode monitoringNANA
IO MonitoringNANA
   
Server Administration  
OS UpdatesNAIncluded
Software installation using OS (yum, easy apache, cPanel)NAIncluded
Apache/Litespeed optimisation (on request)NAIncluded
MySQL/MariaDB service optimisation (on request)NAIncluded
   
cPanel/WHM  
Installation and basic configuration of cPanel/WHMNAIncluded
Website, Email, MySQL setup with cPanel/WHMNAIncluded
   
Website and Application Support  
Installation of apps through cPanel or SoftaculousNAIncluded
Manual installation of supported appsNANA
Installation and support of third party appsNANA
Magento installationNANA
Website and content managementNANA
   
Firewall & Security  
Ensure client able to connect to SSH/RDP (firewall unblock)IncludedIncluded
Config Server Firewall (CSF) installationNAIncluded
Apache/PHP optimisationNAIncluded
Vulnerability scannerOptionalOptional
Server hardeningOptionalOptional

Actions not listed are exempt from all support plans.

ADDITIONAL INFORMATION

No Hidden Costs. Ever!

centOS We don’t hide anything from our customers and there are no hidden costs that may surprise you. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras.

No contracts.

debian We don’t believe in contract periods, that’s why we don’t lock our customers in. We have found that our customers stay with us because of our service.

Uptime Guarantee.

ubuntu Due to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.9% uptime guarantee.

Upgrade or Downgrade at any time in real time.

ubuntu If you feel the need to either upgrade or downgrade your account, you can simply log in to your online accounts control panel and perform a real time upgrade or downgrade in 3 easy steps. See our support section on how to do this.

Global OS Support

ubuntu Any website hosted with Digital Pacific is supported by all operating systems.

  • Windows
  • Mac
  • All Linux distributions

No overcrowding of servers.

ubuntu Many service providers put profits over service and reliability by cramming hundreds sometimes even thousands of web sites on the same server. We are totally against overselling server space and have a server structure plan to which we stick to religiously. We understand that web sites and email space need “room to move” as businesses expand, therefore we leave plenty of room on each server for projected maximum growth. Keeping load to a minimum ensures the smooth operation of our servers and your site. This also reduces downtime to almost ZERO.

SERVER SECURITY

There are a few options we recommend customer’s consider to assist in securing a VPS. ModSecurity, Suhosin and ConfigServer Security&Firewall applications are a great addition to securing your server when utilising the cPanel control panel software, and these can be installed easily by yourself based on the developer’s instructions. We also have an additional, more advanced server hardening service that can lock your server down even further and offer additional upload and email protections.

* Digital Pacific does not install additional software on self-managed solutions

RAPID SUPPORT

Our dedicated support team is available to answer your questions on a 24 hour, 7 day a week basis. Get in touch with us via email, through one of our online mediums, or a phone call*. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.

* business hours only

10 DAY MONEY BACK

In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Virtual Private Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.

*Not applicable to setup fees and customer solutions

Main Features

Digital Pacific’s Virtual Private Servers are perfect for any business requiring a dedicated or customised hosting environment for their web application, without the added expense of a full dedicated server solution.

  • Premium Dell Hardware Platform
  • Multiple Linux Operating Systems
  • Full Root Access
  • Remote Reboot and Resource Usage Logging
  • Managed and Self Managed Plans
  • Rapid Setup

Customer Support

Digital Pacific’s support is a key component of our success and we even have a service guarantee to back this up.

  • 24/7/365 Ticket/email Support
  • Business Hours Phone Support
  • Extensive Knowledgebase with Video Guides
  • 99.9% Uptime Web Hosting

Security and Backups Matter

All of our servers employ a number of security systems and are frequently backed up to assist with protecting our customers data.

  • Backups Taken 3 Times Daily with 7 Day Retention Policy
  • Hardware and Software Firewalls Protect all Servers
  • DDoS Protection

** Qantas Points are subject to Terms and Conditions

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