Contact

Sales and Account Enquiries

If you have a sales or accounts enquiry, click on the associated link below and we’ll reply to you via email within 30 minutes.




Alternatively, call us on the number below:
1300 MY HOST (694 678)
OR (02) 8212 8280

Support Enquiries

If you are experiencing difficulties with your service, please refer to the web-based support system inside your account control panel. From there you can send us a trouble ticket which will get answered in a timely manner. Before using this service, it’s a good idea to check our Support sections for information, including video tutorials. We find this provides the quickest avenue for solving an issue.

Generally, more than 90% of problems can be resolved without having to wait for a response from us.


Let us call you back

If you’d like us to call you, please complete the form below. We’ll call you within one hour**.

Name*
Email
Phone*
Message
 
*Are required fields
** During office hours (see below)

Contact Details

Please be sure to include your username and domain name in all correspondence to ensure a response in the most efficient manner.

Sales and Account enquiriessales@digitalpacific.com.au
General enquiriesinfo@digitalpacific.com.au
Postal Address:PO Box 740
Double Bay NSW 1360
Sydney, Australia
Street Address:
Please do NOT send ANY mail or cheques to this address, please use the PO Box above. 		World Tower
87-89 Liverpool St
Sydney NSW 2000
Australia
Bank Details:
Bank:St George
A/c Name:Digital Pacific Pty Ltd
A/c No:002641653
BSB:112 879

Operating Hours

Ordering24/7 Instant Activation
Tech Support9:30 AM - 6:00 PM. Monday - Friday AEST
12:00 PM - 6:00 PM. Saturday AEST (email only)
Sales, Accounts and general enquiries9:30 AM - 6:00 PM. Monday - Friday AEST

Please note that our servers are monitored 24/7 to ensure maximum uptime.