Dedicated Server - DS-3

This is the amount of data transferred to and from your Dedicated server. Data transfer is measured in and out.

• 100gb is approximately 100,000mb; 1 Mb (approx. 1,000,000 bytes), 1 Gb (approx. 1,000 Mb)

There is 2048mb of RAM dedicated to this server as standard, If you want to add more RAM to your server simply order it via the control panel or contact us.

We don't cut on costs here at Digital Pacific, we heavily invest in high quality hardware, all servers that we purchase are high quality for reliability. We have never had a complete server failure in 8 years due to our early fault detection systems.

We can configure a dedicated server to suit your needs, if you don't see what you are after contact us to see what we can do. We usually accommodate all requests as long as they don't jeopardise server security.

We don't hide anything from our customers and there are no hidden costs that may surprise you. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras.

We don't believe in contract periods, that's why we don't lock our customers in. We have found that our customers stay with us because of our service.

We are so confident that we can provide a high quality of service and reliability that we provide a "no questions asked" 10 day money back guarantee* for dedicated servers.

* Money back guarantee does not apply to domain name registrations.

Due to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.99% uptime guarantee. There is no such option as 100% uptime from any service provider.

When you sign up for a dedicated server we activate it in real time once we approve the order, getting you online quicker.

If you feel the need to either upgrade or downgrade any aspects of your server, you can simply log in to your online accounts control panel and perform a real time upgrade or downgrade in 3 easy steps. See our support section on how to do this.

All dedicated servers come with access to a remote reboot switch that will allow you to hard reboot your server in case of a lock up.

If there is a hardware failure for any reason we offer a 2 hour hardware replacement guarantee getting you back online in no time.

We give you access to our search engine submission page. This allows you to automatically submit your site to all of the major search engines including Google and Yahoo!

Getting high rankings in search engines these days is fairly hard but can be crucial to an e-commerce site. We will give you access to our ?top secret? Search Engine Optimisation pages, that will give you tips and links to websites that have helped us achieve great results.

You can use the online account manager to view and print past and current invoices, make payments, upgrade or downgrade your account and update other information all in real time.

On request we can change any DNS record to any IP address of your choice.

This allows you to install an SSL certificate purchased from a Secure Certificate provider. SSL certificates are used when sending sensitive information such as credit card information over the internet.

• You can only install a certificate if you have purchased a static IP address from us. Please see our support pages for more information.

We can install any open source operating system of your choice, If you would like another OS such as Windows or Red Hat Enterprise we will have to charge for the licence fees, please contact us for more information.

Access your log files to find out information about which pages, images, and files are requested, who requests them, and how many bytes are transferred. These log files can be imported to a separate software package that can give you a complete breakdown and analysis of your web site and how it is performing. They can give you an idea on how to "fine tune" your site to ensure maximum exposure on the web.

We believe the reason we are successful is because we have many referrals from word of mouth. The most important part of our organisation is keeping the operation running smoothly and the key to that is having top notch fast support.

You can contact us via email or phone on 1300 MY HOST (694 678). On average our response times are 5 - 15 minutes via email with a detailed explanation that does not keep you baffled. We don't send you into a technical spin and we follow the support request until the problem is solved. We have many customers that complement us on a daily basis on the speed and efficiency on the way we handle support.

Access to our Knowledgebase will ensure you have all the answers you need to help guide you through your experience with us.

"How to" guides are an easy step by step guide on how to perform certain functions such as setting up your email accounts or uploading your website. These "how to" guides are available from within your control panel or via our support pages.

A unique feature about our support section are our video tutorials that visually show you how to perform certain tasks, whether it be setting up an email account, checking your email, forwarding your email to another account, managing your files via the online control panel or password protecting directories. You can view these tutorials now by clicking on the support section on our web site.

Site Builder is a next generation, browser-based application for designing and editing your own website. With an easy to use 5-step wizard, you can quickly and easily create, modify and update your own website without any technical knowledge (or any extra cost!). Site builder comes free with all of our hosting plans.