Digital Pacific Company Blog

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Posts Tagged ‘tips and tricks’

7 Ways to Create a Fantastic Looking Homepage

Tuesday, October 18th, 2011

What do you need to do in order to create a fantastic looking homepage?  Read on for our seven tips to do just that!

Designing your own website can be a lot of fun. You get to choose the content, the domain name and the layout. However, creating a website takes a lot of hard work, to the point where most people get frustrated and give up. This can have negative consequences on the look of your website and especially your homepage. Maybe the vision was good but the execution was not up to the task, so what is one to do?

7 Ways to Create a Fantastic Looking Homepage

Here are seven ways to help you get your homepage off the ground and looking great:

1.      Quality Content

Spice up your homepage up by featuring quality articles, product reviews or pictures. This has the two fold effect of keeping your loyal users engaged as well as attracting new users to your site.

(more…)

7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage 7 Ways to Create a Fantastic Looking Homepage

How to use Domain Names to Protect your Online Brand

Thursday, April 28th, 2011

It is important to begin developing strategies to protect your business’ brand as soon as you launch its web presence. A key element of your online brand is a good domain name.

You can find strategies for selecting a good domain name in a number of places. However, some basic principles to keep in mind are to try and keep the domain name simple, keep it close to your business name or how people refer to your business, and make it easy to pronounce and spell by avoiding hyphens, numerical characters and unusual spelling if you can.

Once you have selected a domain name that is available, you should register your domain with a reputable domain name registrar (a service that Digital Pacific provides). It is then time to start protecting your brand. It’s best to start doing this before you launch your presence, as the process will become more difficult and costly as your brand grows in popularity.

How to use Domain Names to Protect your Online Brand

Prevent Domain Prospecting

Domain name prospectors buy domains that might be used by businesses that aren’t yet online. They are gambling that once a business decides it wants the domain name, it will be prepared to buy the domain off the prospector for an inflated price. This is also referred to as cyber squatting, and is a practice that has extended to buying similar sounding domain names and obvious misspellings of common words. Prospectors will often set up small portal web pages at a domain and use broadly relevant links to take advantage of affiliate marketing and advertising. These portals generate revenue through page views, high click through rates and affiliate purchases.

Domain prospecting is an issue for you and your business because typos happen all the time. Less savvy internet users may not even realise that they have typed in the wrong address and will think that a domain prospector’s useless page is your business. This is not a good outcome for you as you are unable to control the experience that these potential clients have while they are searching for your products and services.

Strike First

A quick and effective way to stop someone from squatting on variations of your domain name is to register the most likely variations yourself. You should consider registering variations across the major top level domains of .com, .org and .net, as well as the country level domains of your main markets for maximum protection. For example, in Australia this means registering .com.au, .org.au and .net.au domains where possible. AuDA, the body responsible for the governance of Australian domain names, places specific restrictions around registering many of the .au domains. This will reduce the likelihood of opportunistic squatting around your .au domain names, but will not protect you completely.

Guard Against Bad Publicity

Another domain name phenomenon worth watching is disgruntled customers (and sometimes competitors) using variations of your domain name to publish negative impressions of your brand. A common technique is to add the word “sucks”or something similar to the end of a domain name and use the site to publish negative reviews and opinions of a service. A well-known example is the large number of sites that have been created to discuss the service of PayPal (try typing “paypal sucks” into Google for a taste). While it won’t be economical to register every potential offensive domain, it could be to your benefit to own and control the more obvious options if you operate business that focuses on customer service.

Be Ever Vigilant

Protecting your brand through domain name ownership is not a “cheap and easy” task. Less reputable organisations will continue to look for new ways to gain an advantage off the back of your brand, and different techniques will continue to be developed. However, protecting your domain name has clear and immediate benefits for all businesses serious about owning their brand and reputation online.

How to use Domain Names to Protect your Online Brand

How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand How to use Domain Names to Protect your Online Brand

Words That Sell

Thursday, March 17th, 2011

In the age of information, what really stands out anymore? What is the trigger that makes you read on? Certainly, the many available forms of media including graphics, music and video may momentarily engage us but when it gets down to it, the text is what compels readers to press on and potentially act on that information.

When writing to make a sale, there are a number of elements to consider. For instance, you want to include the right sentence and paragraph lengths, rhythm, strong headlines and sub-headlines, linking words, simple (easy-to-read) language and attention grabbing words — the words that sell!

But before that, we should look at why people buy at all. What attributes to someone handing over their hard earned money?

Well it has been shown that there are 11 major reasons or motivating factors why people purchase services and products. These include:

  • To help others
  • Save money
  • Make money
  • Health and looks
  • Security and reliability
  • Status
  • Simplifying our lives
  • Investment
  • Knowledge
  • Pampering
  • Style

Ultimately, you want your readers to act. But first they must read. That is, not only start, but finish reading to get to the next stage in the process. It’s all about taking them on a journey – a journey through the sales funnel.

So in order for consumers to act, there should be emotional trigger words or less elegantly put, ‘words that sell’ throughout the copy. These words and/or phrases are known to be those little nuggets that get customers passionate about what is being said. They build an excitement that hopefully leads web page surfers to click on the order button.

When you look at these words below, you may already realise as you gloss over them that some make you feel a certain way — even when displayed in a simple list such as this. However, when combined with other selling words and engaging copywriting, the power to convert is unlimited.

  • You — This is personal. The focus is on ‘you’, the reader, the prospective client, the one who may purchase a service or product. Feel special yet? Forget ‘we’, look at ‘you’ when writing to sell.
  • FREE — Everyone likes something for nothing, no matter how well off they may be. This word stands out like none other.
  • Easy — If you can simplify your life, why wouldn’t you?
  • Benefit — This addresses the ‘why should I care?’ question. If the pitch doesn’t interest the reader or meet their requirements by highlighting the benefit, you will lose them.
  • Money — It apparently makes the world go round. Who doesn’t want to make a buck?!
  • Guarantee — Nothing to lose? Sounds good to me. Return policy, money back after 90 days etc. When there is limited risk to the buyer, the buyer is more willing to part with their money.
  • Health — Important to everyone (or at least it should be).
  • Save — Save money, time, and energy. Speaks for itself.
  • How-to — Captivating words. Knowledge is power. Learning how to do something can improve self-confidence, be satisfying, and again save money.
  • Results — People want the outcome they expect. They want results when undertaking an activity (especially one requiring money, time or energy — see above), paying for a service or using a product.
  • Quick/Fast — Fast weight loss! Make money quick! Heard it before? Time is a limited resource to most so when there is an offer to get something done fast, people will take notice.
  • Proven — Facts are good. Medication, car safety ratings and nutritional information on food packaging. We generally feel better when these things come with some kind of certified approval. Something which shows that high quality standards have been met.

In its true sense, copywriting is all about the words. The words that sell when used in effective, engaging content will offer that edge to your writing and spark those emotional triggers in your readers that will lead them to ultimately become customers.

Words That Sell

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Benefits of Naming Files Correctly

Friday, July 30th, 2010

You might not think about the repercussions at the time, but poorly named images, html files and directories(folders) can cause total confusion when it comes to updating your website later down the track. It can be a key indicator to a visitor that your site lacks professionalism but most importantly, it can hinder your website marketing efforts before you have even begun.

Examples of poorly named images, html files and directories include:

  • Example of poor file names: page8.html, page9.html, mypage.html, default.html
  • Example of poor directory names: /my directory/ or /MYDIRECTORY/
  • Example of poor image names: DSC23233.jpg, image of boat.jpg, weunfdweialksdfwe.jpg

In the first example, these file – or web page – names are identified in a very general way. Instead of page8.html, why not try to name it according to the information that can be found on that page, such as example: web-hosting-plans.html. By doing this, it not only allows users to be more aware of where a link will take them, but it also helps website owners with the big SEO factor.

Benefits of Naming Files Correctly

For the directory example, the issue of extra spaces, as well as capitalisation comes up. When spaces arise in a web URL, it can make it an ugly mess to say the least. Spaces will get replaced with a “%20″, which can make a URL hard to decipher. If you feel you must use a space, try replacing it with a dash. Also, issues with calling URLs can come about when there are unnecessary capital letters in directories, so it is best to keep it standard with lowercase. As with html files, it is just as important to be descriptive when naming directories as these will form part of a URL, so therefore will have an impact on your SEO.

Benefits of Naming Files Correctly

The last example deals with images that are not optimally named. This can occur when someone keeps the original image number description given to it by the camera, when the image name is vague or has spaces, and also when they are not comprehensible at all. Just as in the above two examples, using a descriptive name helps with SEO, and SEO of images is an often under-utilised area of optimisation. This simple change can easily be done by right-clicking the file name and choosing to “rename” before uploading. Or, you can usually make a change through whatever FTP program you use to upload.
Benefits of Naming Files Correctly

As stated in the introduction, having concise and clean URLs makes a business or other online presence look more professional. Remember, it’s the small things that make a difference.

In addition, the SEO capabilities of tagging images correctly is often overlooked by many website owners and webmasters. However, with the popularity of using search engines to find images, naming the image with the correct keywords can help individuals find your site.

So, do yourself a favour and have an inspection of your website’s file names to make sure they are serving you the best that they can.

Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly Benefits of Naming Files Correctly

10 things you may not know, but might get asked at trivia.

Wednesday, September 9th, 2009

Chances are that you, or one of your co-workers, are heading to a trivia night this week at a local pub, but are you really prepared? Of course, there is just no way to be prepared for this test of the most random facts and figures around. Nevertheless, after being at a trivia night myself where one of the questions was asking for the meaning of “http”, I thought that Digital Pacific could at least help with a few of the Internet related questions through a quick blog post. So, have a look at these 10 things that you may not know but might get asked at trivia, and impress your friends next week at the pub!

  1. What year did the internet begin?
    According to a recent article by National Geographic, the internet just turned the ripe age of 40! The internet was born in 1969 when “…two computers passed test data through a 15-foot gray cable,” inviting several universities to join up on the ARPANET.
  2. What does HTTP stand for?
    HTTP stands for HyperText Transfer Protocol which tells how the web server and browser should transmit data between one another. When a website address is typed into a browser, the browser is actually fetching the website from the web server with an HTTP protocol, instead of an FTP protocol, for example.
  3. What does URL stand for?
    URL stands for Uniform Resource Locator, and it is the way the internet locates a file. A URL is an IP number (i.e. 197.0.0.1), but it is often associated with a domain name so it is more user friendly (i.e. www.mydomainname.com). A URL will consist of the protocol, computer name, domain name and domain, much like this example:
    Protocol://computer name.domainname.domain
    http://www.domainname.com
  4. What does blog stand for?
    Blog is actually a shortened form of the term “weblog”, and, in its shortened form, it can be used as both a noun and a verb. For example, a blog is the online journal itself, while to blog means to update the journal with content.
  5. What are the top 6 sites on the internet, according to ALEXA?
    1) Google
    2) Yahoo!
    3) Facebook
    4) YouTube
    5) Windows Live
    6) Wikipedia
  6. What does CMS stand for?
    CMS stands for Content Management System. WordPress, Drupal and Joomla! are a few examples of content management systems, each of which are database driven programs used to construct largely data-oriented websites. A CMS can be used to run anything from simple blogs to intricate company websites.
  7. What is a google?
    In internet search engine terms, googles are the number of pages returned by a Google search. The term was probably based on “googol”, which is actually a 1 followed by 100 zeros. In other words, it is an insanely large number.
  8. What are the names of the two people who started Google?
    Larry Page and Sergey Brin are the two masterminds behind the world’s largest search engine, and it was developed as a project during their graduate studies at Stanford University.
  9. What does SEO stand for?
    SEO stands for Search Engine Optimisation, and it is the way of improving traffic results brought to a website from search engines, such as Google and Yahoo!. SEO depends on a combination of keywords, links and popularity.
  10. What was ENIAC?
    ENIAC (Electronic Numerical Integrator And Computer) was the first computer, born in 1946 with a size that covered 63 square meters. It was not exactly the most portable system out there!
    This topic is quite debatable since the idea for the internet most likely began as a method of defence communication for America back in the 50s and 60s, but it was not until the invention of the World Wide Web in 1989 that it became a commercialised concept.

And so concludes our “10 things you may not know, but might get asked at trivia” list. We know this is only a few of the possible questions you could be asked, but perhaps you will be lucky and become the shining star on your team if one of these does happen to come up! And, if that is the case, we certainly hope you remember where you got your info from.

*Can you think of other great computer and internet related trivia? Add them to the list by leaving a comment!

10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia. 10 things you may not know, but might get asked at trivia.

10 Bookmarks Aussie Webmasters Must Have

Thursday, September 3rd, 2009

Even webmaster know-it-alls may not really know it all. The amount of knowledge that must go into the design and implementation of a website is overwhelming, to say the least, so a little help in this area never hurt anybody. And, in case you’re a little shy, you don’t even have to ask; we’re giving you these 10 bookmarks that Aussie webmasters must have just for stopping by!

  1. WebmasterWorld – The WebmasterWorld forums cover all topics that are useful to webmasters from designing and coding to maintenance and marketing of websites. The homepage also displays the top in news and discussions daily.
  2. 99 designs – Australian based 99 Designs was created as a resource to connect both designers and clients. Through this website, clients release projects (in the form of contests) for designers to complete. They then choose their favourite work and award the prize money. 99 designs is an excellent site for freelancers and those looking for extra work, or needing help with projects.
  3. Flashkit – Flashkit is an excellent resource for Flash design/development with over 1200 tutorials for viewing, audio loops for projects, and forums for discussing the most recent Flash related topics. Over 633,000 members and counting make up this thriving Flash developer community.
  4. Envato – Envato makes it mark as a one-stop shop for webmasters. This Aussie based company runs a network of sites, each dedicated to a different focus, such as web design education, a marketplace to buy and sell work, freelance forums and galleries of inspiration work.
  5. Istockphoto – We all know the saying that a picture tells a thousand words, so when putting together great designs, an image from iStockphoto could be the extra touch that ties it all together. It’s free to browse the millions of stock photographs, vector illustrations, stock video footage, audio tracks and Flash files in store, and you only pay when you download.
  6. Stock.xchng – Another great stock photo resource is stock.xchng. They have acquired nearly 400,000 high quality images, and many more are on the way. Although downloading some content does cost money, a search result will display a long list of free images for your chosen topic as well.
  7. Brands of the world – Looking for a vector formatted logo for a specific brand? Brands of the World is just the place to look seeing as it has the largest selection of brand logos out there. Since anyone can contribute to the resource, the website also boasts as being a place for designers to display, and be popularised, for their work.
  8. W3C – The World Wide Web Consortium is an international consortium focused on the goal of creating web standards. They provide link checkers, markup validators and CSS validators that benefit any webmaster.
  9. BrowserShots – We all know that checking browser compatibility can be a tedious and annoying task. Now, you can avoid some of the annoyance by using BrowserShots, the quick and easy way to see how your website will render in various browsers.
  10. webdesigner depot – webdesigner depot is an excellent blog full of tutorials, tips and techniques involved with web and graphic design. The blog is worked on by a number of designers and developers around the world that specialise in various subjects from coding to Photoshop.

When it comes to being a webmaster, the list of subjects one must be familiar with seems endless. Even though this is only a short post of ten great resources in these various subjects, hopefully it gives you a few more useful websites to add to your bookmarks. We understand that the webmaster’s job is never finished, so it is always good to know there are some excellent resources and communities to turn to whenever help is needed.

10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have 10 Bookmarks Aussie Webmasters Must Have

Beating Website Spam Using CAPTCHA

Thursday, August 27th, 2009

Have you ever been to a website, filled out a form and wondered why you were forced to type in a series of squiggly letters or do simple maths equations in order to submit? Well, simply put, this is due to these businesses and individuals fighting their own wars on spam, and if you constantly receive email and database spam from your own website, then you might be in need of fighting one of your own. Lucky for you, this post details how you can eliminate most, if not all, spam coming to your inbox from your website contact, data collection and comment forms.

There is no doubt nothing worse than finding your precious time being pecked away at by the mindless sifting of these junk messages. Not only is it time-consuming, but it might also be eating up loads of space in your hosting account or database. Well now, if you want to get your time back, there is a great, free program that can help make sure there is a face behind the messages you receive from your website every day.
The program is called reCAPTCHA and is ultimately used to digitise books, newspapers, magazines and other types of media that were created before the digital age. Basically, reCAPTCHA copies / scans these old papers to a computer to be read by OCR (Optical Character Recognition) software, which finally translates the photos into actual, digital text.

I know this is starting to sound like something that would have nothing to do with fighting spam, but let me tell you it does, and it provides a great service in the process. See, sometimes the scanned digital copies or original books and newspapers are of poor quality, meaning the OCR software cannot decipher the words on its own. Instead of having countless hours spent each day by countless workers trying to read and translate the text, reCAPTCHA has decided to integrate this translation process into a form of CAPTCHA to help fight the war on spam.

CAPTCHA (short for Completely Automated Public Turing test to tell Computers and Humans Apart – aren’t you thankful for the acronym?) puts email senders, comment leavers and forum posters to the test to make sure they are not spam bots. For example, someone (or something in the case of the spam bot) will encounter a reCAPTCHA box when they try to use the contact form on your website. He /she will have to type the two words in the reCAPTCHA box into a text field, and if they are correct, the message can be submitted.

Digital Pacific is currently using the reCAPTCHA box on its website as in the following image:

Beating Website Spam Using CAPTCHA

The Technical Side: How it works.
When I first started reading about the program, I was sceptical. My immediate question was simply wondering how the program would know the words are correct if it doesn’t know what they were originally. The solution to this was for reCAPTCHA to pair an indecipherable word with a decipherable one. Before placing it in the test box, however, the program distorts both words just a bit more to make sure that even the decipherable word can only be recognised by human eyes. If the decipherable word is correct, then they assume the indecipherable one (by OCR standards) was also correct. In addition, they run the results against the responses of many other people before deciding on the validity of a translation.

reCAPTCHA provides various methods to integrate their software into your website, such as code snippets and plugins for WordPress and Drupal to name a few. If you would like to learn more, or see a working box in action, take a look at this page on the reCAPTCHA website. It not only helps you lessen spam caused by your website’s forms and get some of your time back, but it is also a service concurrently helping to digitise old issues of the New York Times.

Sounds like a great program to me… What do you think?!

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Website Maintenance Tip: W3C Link Checker

Thursday, June 25th, 2009

Broken links can be classified as any link that tries to connect with websites and pages no longer available, or with an incorrect path or page that never existed before. Broken links in a website can give a poor impression to a web visitor, and if you are a business, this can be especially bad. Since a large part of the business world these days revolves around online marketing and advertising, customers will second guess a company that cannot properly maintain a website.

Besides this point, broken links are also said to hurt your search engine optimisation (SEO) results because search engine spiders may stop crawling your website if they find broken links. Because of this, indexing certain pages on your website may not happen, or it may take a very long time.

The W3C Link Checker is the perfect tool for checking broken links. As a good rule of thumb, link checks should be processed periodically in order to ensure your website is in full working order. With this handy website, all you have to do is type in the URL for your website while the Link Checker does the rest.

After a few minutes, a report will display a list of any broken links or anchor points in your website. By correcting the errors listed, you can help keep your website at a quality level, thus protecting your web presence and SEO results.

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How To Create a Robots.txt File

Monday, June 22nd, 2009

In Digital Pacific’s most recent survey, there was a suggestion that we provide every customer with a robots.txt file in their root directory. We understand this would be a plus for all of our customers, but it would be a very large feat for us to undertake. However, it will please most of you to know that creating a robots.txt file of your own is a fairly simple task that can be completed with the following guide.

In case you are not sure why you might need a robots.txt file, it is actually there to tell search engine robots which pages they should crawl in order to index. So, if there are pages that you would prefer to NOT have indexed (e.g. secure pages, such as login pages, or test pages), then you can simply put in a line to “disallow” the search engines to not waste their time crawling them.

Creating a Robots.txt File

Open up notepad on your computer and insert the following lines into the document:

User-agent: *
Disallow:

By using this format above, you are giving a wildcard (*) to user agents, meaning the file is targeting any search robot. By leaving the Disallow option blank, you are letting any search robot crawl and index all pages on your website.

If you want to keep the robots from crawling specific pages, such as login pages or test pages, then add those to the Disallow section:

User-agent: *
Disallow: /login/
Disallow: /testpage/

Completing the Process

Once you are happy with your file, make sure you save it as a plain text document so it appears as robots.txt. Upload the file to your root directory on your server and use a free robots.txt validation program, like this one, to verify the syntax is in correct working order.

Congratulations! You now have your very own robots.txt file!

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Importance of Updating CMS Software

Tuesday, June 16th, 2009

In a previous blog post, we discussed and compared the Content Management Systems of Drupal, Joomla!, and WordPress. This blog post will now take a look at the importance of keeping that software, and any software for that matter, at an updated level.

Security

Website security is probably the most important reason to update your Drupal, Joomla!, and WordPress systems. When the administrators of these systems send out a new update, it most likely has made changes to protect the structure and keep hackers from taking over your site. Are you using this CMS to build a business presence on the web? If the answer is yes, then keeping your site secure is beyond important.

Better Working Software

Not only do updates to Drupal, Joomla!, and WordPress provide extra security measures, but they also just provide a better functioning system to begin with. Over time and with added use on the market level, small glitches may be discovered that inversely affect performance. Once these issues are fixed, the software may seem cleaner, and maybe even faster performing depending on the fix needed. Furthermore, advances in technology also cause software to be updated and improved.

Advanced Features

With Open Source CMS programs, such as Drupal, Joomla!, and WordPress, many new and advanced features are added in with new updates and versions. Since volunteers and a community support group manage the upkeep of these programs, additions are often those directly specified and requested by the people using them. In this way, performing software updates just make sense because it gives you a better product.

Each of these systems will have updates available on their websites with detailed instructions of how to complete the task. Many times, the admin area will notify the user that the software is currently outdated, much like the following image depicting a Drupal update is needed [found in Status Report in Admin area].

Importance of Updating CMS Software

However, before doing any sort of upgrade, it is imperative to run a backup of your existing install and database just in case something does not run properly during the process. For WordPress, the upgrade process can be found at http://codex.wordpress.org/Upgrading_WordPress. Drupal’s upgrade process can be found at http://drupal.org/upgrade/. Finally, Joomla!’s upgrade process is detailed at http://docs.joomla.org/Upgrade_Instructions. If you are using another content management system, updates and instructions are often clearly defined on their websites.

So, CMS users, make sure to update your software in order to have the most recent, best performing, and most secure version in use for your website. It is more than beneficial to do so – It is just plain smart, especially for those wanting to use this software to build a business web presence.

*In this article, we have specified three Content Management Systems – Drupal, Joomla!, and WordPress – but we would like to point out that updating software is important for any CMS, and any software in general.

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