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Archive for the ‘Support’ Category

Different Types of Web Hosting Explained

Tuesday, April 13th, 2010

Some of our customers contact us unsure of what many of the web hosting terms mean, or even really what web hosting is. That’s quite alright, and we are happy to help anyone gain a better knowledge of what we have to offer.

Let’s first talk about web hosting. If you want to construct a website or have an email address on the internet with your own domain name, then you need to have web hosting.

Web hosting can be best described as storage for the files (images, texts, code, databases and emails) that make your website live so that other people can use your domain name and see your site. Each storage area sits on a server (a computer that is accessible by the Internet) and has an address (domain name). When that address / domain name is typed into the browser, it tracks down the correct storage unit and let’s us view what is inside. If there is no web hosting, there can be no way for the web browser to find and view the website.


Shared Web Hosting

Different Types of Web Hosting ExplainedShared web hosting is the most common type of web hosting, and generally the cheapest. The reason for this is that many people will use space on the same server (a computer that is accessible by the Internet) and spread the costs around. Think of it as one computer that has multiple folders on it, each one for each account that has been purchased. The folders have a maximum amount of space that can be used depending on the web hosting plan. It is also wise to note that all users on that server will be using that computer’s resources. Digital Pacific carefully monitors servers to make sure that the computers resources are shared equally for reliability and maximum uptime.

Learn More: Personal Web Hosting
Learn More: Business Web Hosting


Virtual Private Server Hosting

Different Types of Web Hosting ExplainedVirtual Private Server hosting, or VPS, is the next step up on the web hosting scale. This option is a bit more expensive, but the flexibility and control gained more than make up for it. The idea here is that multiple accounts are placed on one server, but the server is partitioned (physically or through special software) in a way that each account acts like its own computer. What this means is each section runs without affecting the others, even to the point where the individual partition can be rebooted while the others continue to run. This concept is fantastic because it allows more serious customers, such as larger businesses, to have dedicated-like hosting, yet it cuts back on costs since, essentially, multiple users share the expense.

Learn More: Virtual Private Server Hosting


Dedicated Server Hosting

Different Types of Web Hosting ExplainedDedicated server hosting gives the user full control over the server, therefore it is the most flexible and personal option out there. Full control over the server means that no other accounts are hosted on it, and you are able to reboot and install whenever and whatever you desire. However, this option definitely requires server knowledge. Even though we look after the hardware in our data centre, the customer is the one to control what happens on the server including the handling of software. We generally refer to this type of dedicated hosting as unmanaged. Unmanaged hosting is generally designed for organisations that have their own System Administrators or other equivalent advanced users.

If your in search of dedicated server hosting but don’t have a system administrator or advanced user on site, it is highly advise that you purchase a managed dedicated server plan. Feel free to contact Digital Pacific on 1300 694 678 or visit our managed dedicated server plans page for more information.

Learn More: Dedicated Server Hosting


Reseller Web Hosting

Digital Pacific’s reseller web hosting gives the customer the ability to create their very own web hosting business. We offer several packages of varying web hosting space that you are then able to split up and sell your own specifications. Unlike all the other options above, you are then responsible for all support and billing for your customers. Therefore, this option is obviously geared towards individuals with some technical knowledge.

Learn More: Reseller Web Hosting

Even though these are pretty basic descriptions of the four main types of web hosting on offer at Digital Pacific, they should help bring each idea into clearer view. Hopefully, you found the post informative, and – as always – feel free to contact us with any additional questions you may have.

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The Most Popular Free and Open Source Shopping Carts

Monday, March 8th, 2010

A shopping cart is a system that is set up on a website with the sole focus of listing and selling products via the Internet. These systems will integrate into the main website and generally provide a back-end or dashboard area that lets the owner do all of the administrative work involved. This work includes: updating and modifying content; listing, organising and pricing products; printing invoices; and tracking inventory. A shopping cart gives you the ability to run an e-commerce business.

Most of the popular shopping carts today are actually Open Source. What this means is that the source code for the software is available for anyone to modify and enhance, which ultimately means that many people from all over the world are creating features and upgrading security all the time. Just like with many content management systems, such as WordPress and Joomla!, these shopping cart systems are put together in a way that many non-tech-savvy individuals can use them without getting their hands too dirty with code.

We have compiled an entire list of both free and open source shopping carts that can be hosted with Digital Pacific. A wide variety of our clients use these shopping carts to build an online business that allows them to sell products and services online.

Here are 9 of the most popular Shopping Carts hosted at Digital Pacific:

  1. Magento

    The Most Popular Free and Open Source Shopping CartsMagento’s slogan is that it is an “ecommerce platform for growth”, and this indicates that the type of businesses using the system are those looking to have the ability to become much larger without the need to change to a new ecommerce program down the road. Originally released in 2008, Magento has already had more than 1.5 million downloads, but that’s not hard to believe when the perks of this package include a very streamlined and powerful back-end and a fairly easy to theme capability. They even offer both a free and open source “Community Edition” and a paid “Enterprise Edition” of the software. While the Magento “Community Edition” is a powerful tool, the “Enterprise Edition” takes the website to a whole new level. Some features to note of the upgraded version are the ability to issue gift vouchers, as well as the ability to issue store credits.

    The downside to Magento seems to be its rather large size. Not only is it a huge download, but it is a little slower and tends to require a bit more power. We often recommend to our customers to go with a VPS hosting package in order to see the best results with Magento.

    Learn about Magento Hosting
    Demo: http://www.magentocommerce.com/demo
    Open Source: Yes – Magento Community Edition Only
    Price: Free
    Platform: Ajax / PHP / MySQL


  2. OsCommerce

    The Most Popular Free and Open Source Shopping CartsOsCommerce has a community of over 230,000 people, as well as a live shops showcase of 12,700 websites listed on their site alone. OsCommerce makes for a popular shopping cart system not only because of its free and open source nature, but also because of its out of the box functionality. In addition, there are over 5,900 add-ons that can give the online shop additional features depending on your specific needs alone. OsCommerce has been around since 2000, which means it has withstood the test of time and now has a large community that can aid in support and growth.

    The main downside of using osCommerce as your shopping cart of choice stems from its past criticisms of security vulnerabilities, but that more recently appears to be mended by its upgrade to MySQL 5 and PHP 5.

    Demo: http://demo.oscommerce.com/
    Open Source: Yes
    Price: Free
    Platform: PHP / MySQL


  3. Zen Cart

    The Most Popular Free and Open Source Shopping CartsZen Cart was released in 2007 as an off-shoot of the osCommerce system. The shopping cart features a list of useful integrations like accepting payments through PayPal, the setup of shipping and tax modules and even the use of different languages and currencies. Zen Cart is a fully open source program, meaning the price is free to those willing and capable of installing on their own. Even in the free version, it offers gift vouchers and newsletter management to shop owners.

    A downside to this shopping cart is the inability to truly customise certain features without editing some of the core files of the system.
    Learn about Zen Cart Hosting
    Demo: http://php.opensourcecms.com/scripts/details.php?scriptid=97
    Open Source: Yes
    Price: Free
    Platform: PHP / MySQL


  4. CubeCart

    The Most Popular Free and Open Source Shopping CartsCubeCart , like Magento, provides both a free (version 3) and paid version (version 4) of their shopping cart. Understandably, the paid version (that can run for $180) boasts added features and capabilities, such as the use of gift vouchers and alternate checkouts. However, both of the carts provide a powerful ecommerce package that manages to keep the HTML and PHP code separate. When it comes to those with less coding knowledge, this feature is a major plus. Perhaps that is one of the reasons CubeCart is used in over a million shops worldwide. A downside to this shopping cart is the inability to truly customise certain features without editing some of the core files of the system.

    The downside to using CubeCart stems from the fact that it isn’t an open source software, therefore not free to use at the more functional level. Unlike Magento, CubeCart’s free version is also not open source, which means that the features that are lacking in this model are put there for a reason by the company in order to coerce the user into upgrading. The free version, for example, lacks the ability to change text in the footer, or even to add new skins, which are pretty much key elements in creating a website’s look and feel.

    Demo: http://www.cubecart.com/demos/
    Open Source: No
    Price: CubeCart Version 3 – Free, CubeCart Version 4 – Paid
    Platform: PHP / MySQL


  5. PrestaShop

    The Most Popular Free and Open Source Shopping CartsPrestaShop , released in 2007, is a fully open source and free shopping cart platform for your ecommerce website. With only 33,000 shops using this software, it may not be as popular as some other carts, but it definitely has a full list of features that say it is here to stay. Moreover, the software claims to run without major headaches for shoppers, even for those on slower connections, because of its incredibly small size. This shopping cart is generally good for small to medium sized endeavours.

    Despite its size, there have been a few reviews out there claiming that the software’s back-end functions at a slower speed. In addition, it may lack some of the more advanced features of other carts like product bundling.

    Learn about Prestashop Hosting
    Demo: http://www.prestashop.com/en/showcase_demo/
    Open Source: Yes
    Price: Free
    Platform: PHP / MySQL


  6. OpenCart

    The Most Popular Free and Open Source Shopping CartsOpenCart boasts its support of over 20 payment gateways and more than 8 shipping methods. It is a free and fully open source shopping cart with the features to back up the claims of functionality. OpenCart says it can house unlimited products with unlimited categories in multiple languages and currencies. The organisation of OpenCart’s files is also another big plus for web developers.

    Besides all of these perks, there is some caution to take as a few reviews speak of the number of bugs out there in the system. It is a good idea to take a look around the support forums to get a better idea of what to expect with the shopping cart.

    Demo: http://www.opencart.com/index.php?route=information/demonstration
    Open Source: Yes
    Price: Free
    Platform: PHP / MySQL


  7. Ubercart

    The Most Popular Free and Open Source Shopping CartsUbercart is a completely free and open source shopping cart, but it must be run in conjunction with the content management system, Drupal. The main draw of this system is the ability to build a community that revolves around the shop or product being sold. This occurs because of the shopping cart’s features to allow the selling of registrations and downloads in addition to tangible products, all while working into the normal website and Drupal features.
    Although powerful, the main drawback for Ubercart is the fact that it can only be integrated with a Drupal CMS, which for new users can require a steep learning curve in order to gain full functionality.

    Demo: http://demo.ubercart.org/
    Open Source: Yes
    Price: Free
    Platform: Drupal – PHP / MySQL


  8. AgoraCart

    The Most Popular Free and Open Source Shopping CartsAgoraCart is yet another open source and free shopping cart system that Digital Pacific customers use to create an online shop. First released in 2000, AgoraCart has a long life-span, yet lacks the followers that other shopping carts have, even given the features it offers. AgoraCart shops can manage product bundling and pricing, discounts and digital goods to name a few. Additionally, web developers and designers appreciate the easy-to-work with and enhance platform.
    The downside of this product starts with the fact that additional modules can only be accessed if paying for a membership.

    The downside of this product starts with the fact that additional modules can only be accessed if paying for a membership.

    Demo: http://www.agoracart.com/demos.htm
    Open Source: Yes
    Price: Free
    Platform: PHP / MySQL


  9. VirtueMart

    The Most Popular Free and Open Source Shopping CartsVirtueMart is a very popular free and open source shopping cart solution with over 2.5 million downloads worldwide. Like UberCart, this cart must be used in conjunction with a content management system, that being Joomla!. VirtueMart offers a full range of features including the ability for shoppers to register and track their transactions. An unlimited number of products can potentially be supported in these carts, but it is generally recommended for sites that get no more than a medium-sized traffic.
    Although powerful, the main drawback for Ubercart is the fact that it can only be integrated with a Drupal CMS, which for new users can require a steep learning curve in order to gain full functionality.

    The downside to this robust cart is the fact that it must be used in conjunction with Joomla!, which for some with little knowledge of these products can cause more confusion than help. Other items of concern include some reviews that actually comment on bits of messy code in areas.

    Demo: http://virtuemart.net/home/demo
    Open Source: Yes
    Price: Free
    Platform: Joomla – PHP / MySQL


    As with any software, it is important to consider your needs in relation to the software and its features before making a final decision. Here are some points we urge our customers to evaluate before going further:

    • Are there postage and payment modules available for the shopping cart that target both Australian and overseas customers if need be? A good place to check is with the community forums on the product’s main website.
    • Have you tried the demo for both the admin and user side to see if the shopping cart meets your goals as an online shop owner?
    • Are you capable of updating the software when necessary in order to protect yourself against security vulnerabilities? Just as we noted before with content management systems, many of which are also open source, there is the need to keep them updated with the latest versions to get the most functionality and protection as possible.
    • Is your web hosting capable of handling the software? The main concern here is to make sure there is a MySQL database available as all of the systems above run using one. All of Digital Pacific’s hosting plans (except personal basic) offer MySQL Databases.

    As you can see, there are numerous shopping cart systems out there that can help you get an online shop running in no time. However, they each appear to have their pluses and their minuses, so the best method for selection is to take a look around at the demos to see which one works for you and your business.

    Do you use one of these shopping carts on this list? If so, leave us a quick review about why you recommend it (or not) by submitting a comment below!

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Clearing Your Browser’s Cache

Tuesday, February 23rd, 2010

In order to speed up web surfing, web browsers will store pertinent website files, such as images and pages. This storage is known as the browser’s cache or temporary internet files, and allows for websites to load up quickly as these files can be pulled without the need of re-downloading. In this way, cache is a beneficial feature of web browsers.

On the other hand, the browser’s cache is like a paper trail of the websites someone has visited. Because of this, a web user’s privacy is at risk when the cache is left to build up. It also takes up space on the computer, as well as keeps changes from sometimes taking immediate effect. This is because the browser displays a previously cached version of an image or web page instead of downloading the most recent from the server.

To combat the negative features of your browser’s cache, it is a good idea to occasionally clear these stored files. The process is quite easy and can be completed with the following steps, depending on your web browser of course.

Clearing Cache in Internet Explorer 7 (IE7)
Clearing Cache in Internet Explorer 8 (IE8)
Clearing Cache in Firefox 3
Clearing Cache in Safari (Mac Users)

Clearing Cache in IE7


Click on “Tools” in the main Internet Explorer menu bar at the top of your browser.
Select the option to “Delete Browsing History”.
Clearing Your Browsers Cache

Select the “Delete Files” button next to the “Temporary Internet Files” section.
Clearing Your Browsers Cache

Click “Yes” when prompted.
Clearing Your Browsers Cache

Clearing Cache in IE8


Click on “Tools” in the main Internet Explorer menu bar at the top of your browser.

Select the option to “Delete Browsing History”.
Clearing Your Browsers Cache

Check the box next to “Temporary Internet Files”.

Select the “Delete” button at the bottom of the screen.
Clearing Your Browsers Cache

Clearing Cache in Firefox 3


Click on “Tools” in the main Firefox menu bar at the top of your browser.

Select the option to “Clear Recent History”.
Clearing Your Browsers Cache

In the “Time Range to Clear” drop-down box, select “Everything”.

Select the arrow button next to “Details” to view a list of options. Check only the box next to “Cache”.

Click the “Clear Now” button.

Clearing Your Browsers Cache

**There is also the option in Firefox to enable “Private Browsing”, which is a mode where Firefox does not cache or store any information about the websites visited during that time. It can be accessed and turned on in the “Tools” menu as well.

Mac Users – Safari


Click on “Safari” in the main menu bar at the top of your browser.
Scroll down and select the “Empty Cache” option.
Clearing Your Browsers Cache

Select “Empty” when prompted.
Clearing Your Browsers Cache

Find this article helpful? Let us know! Leave a comment below.
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Will changing web hosts cause any SEO concerns?

Thursday, February 18th, 2010

Many people often feel trapped with their web hosting company once they have established a website and built up a presence with it on the Internet. Basically their concerns lie in the question of whether a change of web hosts will affect their SEO (Search Engine Optimisation), and it is a phone call our sales department receives daily.

To assist with this issue, we are going directly to the source and pulling information from Matt Cutts. Matt Cutts is a very important man over at Google, first making himself known by signing on as a software engineer with the company in 2000 and now working for the Search Quality group in Google, specializing in search engine optimisation issues. He takes the time to spell out the answers to common SEO and Google related questions in a series of blogs and videos. The video below addresses the question of whether changing a web host will affect a website’s SEO.

Long story short, moving web hosts should not cause any major issues with SEO whatsoever.

Matt explains that the domain name and information for the website remains the same. The main change will be with the IP address for the website, but even that is generally not a problem – especially if your hosting in the same country. In order to make the change to a new web host as smooth as possible, he suggests to decrease the DNS time to live (TTL) to about 5 minutes to make up for any caching that might be done to the old IP address. After that, the DNS can be changed to point to the new hosting.

Customers can contact us to decrease the TTL, and it is a common request by many that we are happy to process. We hope this helps to answer the question a bit better, and for those that still have questions, feel free to leave a comment below and we will be happy to address this further.

Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns? Will changing web hosts cause any SEO concerns?

Content Management Systems – The 12 Most Popular Requested by Our Customers

Friday, February 5th, 2010

Many people phone Digital Pacific to ask if we can run a particular type of Content Management System (CMS). Generally speaking, if the CMS runs using PHP and MySQL it can be hosted by Digital Pacific.

To technical, PHP is a scripting language used to create dynamic websites. It works with the MySQL database to present a website’s content that has been stored on the server in its tables and cells. To break it down, you could imagine a MySQL database as being like an Excel spreadsheet. The PHP code calls specific tables and cells of information and then presents it on the website in the specified location and format.

The beauty of a content management system is that the program does all the hard work for you in the background. All you have to do is input the information (after having it installed of course) and the rest is history.

3 simple steps to get started with your own content management system.

  1. - Sign up for a hosting plan with Digital Pacific
  2. - Follow the prompts to register / transfer domain name(s)
  3. - Install your content management system using cPanel’s Fantastico or FTP

Contact our friendly sales team on 1300 694 678 if you experience any difficulties or need some help getting started. We can install any cms that is
php / mysql based for a small one off fee. Please see our extended support section for more information.

Here are 12 of the most popular requested content management systems at Digital Pacific:

  1. Joomla!

    Content Management Systems   The 12 Most Popular Requested by Our CustomersJoomla! is one of the most popular content management systems on the market today. It is said to have an impressive amount of functionality, but the simplicity cannot beat ones such as WordPress. Joomla! is the perfect CMS for corporate, e-commerce and even personal websites.

    Joomla! Demo

    Related Blog Posts:
    Drupal, Joomla!, and WordPress – Which CMS to choose?


  2. WordPress

    Content Management Systems   The 12 Most Popular Requested by Our Customers
    WordPress has become the software choice of bloggers everywhere in the world. Created by users for users, WordPress does an excellent job of taking the confusion out of constructing fully-functional websites and weblogs. Navigation is never an issue, & countless features can be added in the form of plugins.
    wordpress demo

    Related Blog Posts:
    Five Reasons Why Blogs Benefit Businesses
    10 Essential WordPress Plugins for Your Blog


  3. Drupal

    Content Management Systems   The 12 Most Popular Requested by Our CustomersDrupal is said to have the highest learning curve of the top 3 content management systems listed here, but its users and developers swear by its overall power. Drupal can be used for community sites, forums, weblogs, and corporate websites.

    Drupal Demo


  4. Moodle

    Content Management Systems   The 12 Most Popular Requested by Our CustomersMoodle is a content management system that is used to create online courses and web-based learning websites. Moodle stands for Modular Object-Oriented Dynamic Learning Environment, but the word “moodle” itself means to while the time away (a little trivia for you). This CMS is great for universities, schools and any organisation that needs to run learning modules on the web.
    Moodle Demo


  5. Pligg

    Content Management Systems   The 12 Most Popular Requested by Our CustomersPligg is a CMS that is meant to create social network / user-driven websites. Pligg offers the ability for members to log in and submit their own content, news, video, etc. to the site. Users are then able to vote for their favorites, which are bumped to the front page.

    Pligg Demo


  6. Xoops

    Content Management Systems   The 12 Most Popular Requested by Our CustomersXoops is yet another great and powerful CMS software that is said to work well for large and small organisations and companies, as well as personal blogs and websites. Xoops stands for eXtensible Object Oriented Portal System, and like other CMS software, it can be customised with add-on modules.

    Xoops Demo


  7. TYPO3

    Content Management Systems   The 12 Most Popular Requested by Our CustomersTYPO3 is a CMS that is ready to take on small to medium enterprise websites. It offers user-friendly tools, detailed permissions settings and an internal messaging system to help bring collaboration to any project.

    TYPO3 demo

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  9. phpBB

    Content Management Systems   The 12 Most Popular Requested by Our CustomersPhpBBboasts its community building powers through the use of its dynamic forum layouts. It provides multi-category layouts, advanced settings and video tutorials to help anyone create an amazing stand-alone message board or integrate one with an existing website.

    phpBB demo


  10. MediaWiki

    Content Management Systems   The 12 Most Popular Requested by Our CustomersMediaWiki software was originally used on the Wikipedia website, but has become available to web users wishing to create a collaborative and informational website. MediaWiki allows for users to collectively update and edit information, so it is good for help and knowledgebase sites where the data changes often.
    MediaWiki Demo


  11. Mambo

    Content Management Systems   The 12 Most Popular Requested by Our CustomersMambo is a content management system that can cover just about any type of website out there, and better yet, it is simple to use. A number of high-profile websites have used Mambo, such as Mitsubishi and the French Parliament to name a few.

    Mambo Demo


  12. CMS Made Simple

    Content Management Systems   The 12 Most Popular Requested by Our CustomersCMSMS talks about its cross-the-board functionality from personal to corporate websites. It features drop-down site navigation menus, SEO friendly URLs, various extensions and the ability to incorporate a different design on every page.

    CMS Made Simple Demo


  13. PHP Link Directory

    Content Management Systems   The 12 Most Popular Requested by Our CustomersPHP Link Directory is the perfect solution for any directory or listings website. It allows users to assign categories, allow link submissions (even paid ones) and the creation of articles and pages.

    PHP Link Directory Demo


 

Have you experienced success or failure with any of the content management systems in this list? If so, please share your story by leaving a comment below.

 

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SSL Certificates Explained

Friday, January 29th, 2010

SSL Certificates Explained
For the normal person looking to get online, searching through a web host’s website can simply be a confusing list of technological terms and abbreviations. Just one quick look at the Digital Pacific site and you will probably encounter a number of them, such as Gb, VPS and MySQL, right off the bat. Do you happen to know what all of these terms refer to?

If not, (it’s OK!) then there’s a good chance that SSL also makes that list of confusing terms, but it definitely doesn’t have to. That’s why we’re going to break it down and explain why SSL certificates are important to ANY website owner that wishes to exchange sensitive information with customers via their website.

What does an SSL certificate do?

Basically, an SSL (secure socket layer) certificate protects the information that is being transferred between a web user and the server. That information can be credit card details while making an online transaction, login details for protected pages of websites and file transfers. An SSL certificate sends the information in an encrypted form, up to 256-bit, so as to provide security to both the web user and website owner.

Do I need an SSL certificate?

If you are a website owner looking to take part in ecommerce or to provide a secure area in your site, then YES, you will need an SSL certificate!

What are the benefits of using an SSL certificate?

An SSL certificate authenticates a website, providing peace of mind to your visitors as well as yourself. The benefits of using an SSL certificate include the following:

• Website authentication and business validation proof for web visitors
• Secure transactions and information transfer
• Chance for increased web sales since customers feel more comfortable

You may not realize it, but the GeoTrust seal that comes with our SSL certificates says a lot to wary online shoppers. GeoTrust provides products for more than 100,000 customers around the world, making them more than just a company, but a household name when it comes to Internet security. There are seals to match each of the different SSL certificates available that can be displayed on your website to provide immediate trust to your customers; some even have an instant click-to-verify capability. With today’s online environment swarming with hackers, scammers and identity thieves, there is every reason to invest in an SSL certificate, and no reason not to.

Beyond the seals, an SSL certificate provides a “locked” lock icon in the bottom of your browser window that will display a certificate’s information when clicked. Some certificates go as far as providing a different colour address bar that also displays the lock icon and credentials.

If you would like to learn more about the SSL certificates on offer at Digital Pacific, please take a closer look at our SSL Certificates page. As always, our sales and support teams are ready to answer any additional questions you might have.

Hopefully this aids you in understanding the SSL certificate a bit more in non-technological terms. Please do let us know if you found this article helpful by leaving a comment below!

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Setting up Email on your iPhone

Wednesday, January 13th, 2010

Setting up email on your iPhone is a hot topic. Due to a huge amount of our customers requesting information on how to do this, we have decided to create a detailed tutorial to allow for quick and easy setup.

Before proceeding, you will need to set up your email account in your control panel first and keep the details handy for the iPhone setup.

This post addresses the following:

- Setting up email on the iPhone
- IMAP email on the iPhone
- Disabling SSL on the iPhone
- Fetching email on the iPhone

Important iPhone Information – please note:

Exiting or using the “Home” button during setup will remove ALL previous entries.

 

Section 1: Account Setup

Accessing the iPhone Settings Area

Select the “Settings” option on your iPhone
Setting up Email on your iPhone

iPhone Settings

Select the “Mail, Contacts, Calendars” option
Setting up Email on your iPhone

Mail, Contacts, Calendars

Select the “Add Account” option
Setting up Email on your iPhone

Add Account

Select the “Other” option on your iPhone
Setting up Email on your iPhone

Other Options

Select the “Add Mail Account” option
Setting up Email on your iPhone

New Account

Enter your account information

Important Notes:
* Make sure you replace all instances of “your domain” with your own settings.
* The username is your entire email address.
* Upon hitting “Save”, this process can take up to 5 minutes – please be patient.
* Connecting to a router / wireless network will speed this process up and save on your mobile downloads. Just be sure to test your iPhone on your mobile network after setup.

Setting up Email on your iPhone

Entering Account Information (Incoming / Outgoing Mail Servers)

Select the “IMAP” option and fill required fields as suggested below.
* If you receive a certificate error message, use the “Continue” option to bypass.

Setting up Email on your iPhone

Now your account is set up – It’s time to disable SSL.

 

Section 2: Turning off SSL

Access the iPhone Settings Area once again

Select the “Settings” option on your iPhone
Setting up Email on your iPhone

iPhone Settings

Select the “Mail, Contacts, Calendars” option
Setting up Email on your iPhone

Mail, Contacts, Calendars

Select your newly created account
Setting up Email on your iPhone

Account Settings

Scroll to the bottom and select “Advanced”
Setting up Email on your iPhone

Advanced Settings

Turn off “Use SSL”
Setting up Email on your iPhone

 

Section 3: Setting Up the iPhone to Fetch Emails

Access the iPhone Settings Area once again

Select the “Settings” option on your iPhone
Setting up Email on your iPhone

iPhone Settings

Select the “Mail, Contacts, Calendars” option
Setting up Email on your iPhone

Mail, Contacts, Calendars

Select the “Fetch New Data” option
Setting up Email on your iPhone

Fetch New Data

Select the desired time frame
Setting up Email on your iPhone

That’s it! You have now set up email on your iPhone.

Having Problems?
* Call our support team on 1300 MY HOST (694 678) or lodge a support ticket here.

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Getting your business online with ecommerce

Monday, January 4th, 2010

When it comes to selling goods and services, you need to make sure you are tapping all possible markets in order to fully realise the success of your business. Today, the online market is practically taking over, meaning that if your business is not taking advantage of the possibilities of being online, then you just might be overlooking loads of potential customers. Don’t miss out! Get your business online with ecommerce and immediately gain access to a constantly growing market.

Ecommerce can be defined simply as the buying and selling of goods or services in a web-based environment. Through the use of some great software programs, such as Digital Pacific Shopping Cart, you, too, can put your business on the web. It is not only a great idea for new businesses, or completely online-run businesses, but it is also helpful for existing businesses to integrate into their current website.

Existing Businesses

As just mentioned, heading into ecommerce is a great route for existing businesses to take in order to access new markets. Using ecommerce software programs, you can create an online presence, or integrate a shop-like presence into your current website. For example, if you have a physical shop somewhere with real products but sometimes feel you are not reaching your full potential, then why not create an online market, too? With the number of people completing purchases on the web because of time issues and just plain convenience (Who doesn’t like to shop in their pyjamas?), your sales might double given there is an active way to buy your product(s) online as well.

Even if there is not a physical product, but merely a service to sell, going online opens up a world of possibilities. Customers like convenience, and believe it or not, sometimes the thought of needing to communicate with other people seems like a hassle. We live in a digital age where emails and text messages are replacing phone conversations, so if a person is given the ability to order and communicate via the web, they may be more likely to make that purchase if they can do it from wherever and – most importantly – whenever.

New Businesses

For new businesses, taking the ecommerce route is a quick and easy way to get a business underway. With shopping carts, a business can bypass the need to find an office or even own a physical shop at all! This could also be beneficial to new businesses who want to start out small and then grow to more physical locations in the future.

The beauty of getting into ecommerce with shopping carts is that all aspects of a business can be managed through the website. Keeping track of inventory, printing invoices, and collecting payments to name only a few can be done from this one location, and it has never been easier.

For the same reason many shoppers are turning to the online marketplace – time restrictions in a fast-paced world – would it not seem like a great idea to get online and start selling with your own business as soon as possible? It just so happens that the idea of an ecommerce solution does just that while also helping you to tap the online market you would otherwise miss out on.

*To learn more about shopping carts solutions or about getting your business online visit Digital Pacific
 

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Google Personalised Search For Everyone

Wednesday, December 16th, 2009

A big change happened to web search two weeks ago, but you may not have even heard about it.

Google unleashed its Personalised Search onto the world, and it is more than likely affecting your search results at this very moment. Take a quick look at this video to see what personalised search is all about.

What this means is simply that standard search results are a thing of the past. Personalised search is now automatically turned on for all Google browsers, even if the user is not logged into a Google account. In order to make this possible, Google puts a tracking cookie onto the computer that monitors data and uses that information from the past six months to provide “customised” search engine results.

For example: Let’s say that you visit your own website twice a day. If the next day you attempt to search for your website in Google by typing in your most competitive keywords, you may just find your website ranking much higher, even first position in the SERPs (Search Engine Results Pages). Please be advised – this is what personalised search will do – and this is not necessarily the result that everybody else is receiving. Google recognises that you have been to that website before based on your “web history” and serves your website first in the hope that this is the best result for you.

So, in the same sense, if you have been tracking your own website’s activity in the SERPs for the past week, you could very well be fooled into believing your ranking is much higher than it actually is.

Many people in the web industry are upset because they feel it takes away from the reliability of standard search results, while also affecting methods of search engine marketing. How is any website supposed to effectively compete for search engine traffic when a web surfer is being given previously customised results?

For those concerned, there is the option of always turning off the personalised search results. A big problem, however, is that many people simply do not know about the new feature as it was only announced on the Google blog, and on a Friday nonetheless. Another issue, being that it is an opt-out feature, is that very few people will probably take the time to turn it off.

If you would like turn off the personalised search, do the following:

  1. Click on “Web History” in the upper right corner of a search results page.
  2. Then, click on “Disable customizations based on search activity”.

How do you feel about Google’s roll-out of the new personalised search? Now that you know about it, are you planning to keep it active, or disable it?

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The Great Debate: CSS vs Tables

Wednesday, September 23rd, 2009

A big debate hit the design world some years back, and it still appears to be quite popular today when doing a quick search on the subject. While most designers have put their face forward into the world of CSS for their designs, there are still a number of designers and individuals reliant on the HTML table format for website layouts. In choosing sides, we have prepared a post with some reasons why the CSS design technique is typically preferred these days over the traditional table based one.

CSS Benefits Over Tables

CSS stands for Cascading Style Sheet and is a way to create the overall design and layout of a website. It stores the majority of the code in an external style sheet, keeping your pages’ markup language to a minimum.

Faster Load Times – Since there is usually less code on the pages of your website, load times are greatly enhanced. Also, since the style sheet is generally cached the first time the website is loaded, consecutive page loads will happen at a much more rapid rate as opposed to the table layouts, which have to be reloaded for each page. Even though this extra bit of slowness may seem trivial, it could actually mean the difference between someone sticking around for the content, or not.

Decreased Bandwidth Use – Because the .css file is only downloaded once and cached, using CSS can help you use less server bandwidth. If the HTML markup for each page on a 100+ page website had to be reloaded by web visitors, it could potentially cause you to need a larger package of web hosting, thus costing you more money.

Easier Maintenance – With CSS, the majority of the site’s design is laid out in the stylesheet. Therefore, instead of updating heaps of pages to change the size of a content box, for example, you only have to update one line of code (potentially) in the CSS style sheet. CSS creates a means for easy website upgrades or overhauls, and it also helps create a better environment for websites maintained by multiple users.

Website Consistency – As with easier maintenance, the ability to control the design aspects of every page in your website from one location allows for better website consistency. Imagine needing to update the size of a new logo image on every single page of your site individually. The task at hand, repeated over and over, can be a cause for human error, leading to pages that might be a little “off” or overlooked.

Increased Design Possibilities – Tables provide for very modular layouts which can be limiting (and boring!) in the design aspect. CSS, however, allows for complex image placements to create a truly inspirational design that’s not stuck in a box format. The most creative individuals can do more with CSS, and you can benefit more from its visually appealing features.

Meets Web Standards – If a website is being built in a table layout, there may be many deprecated tags being used, according to W3C standards. In the future, deprecated tags will not be released in versions of HTML and XHTML and could cause viewing issues. CSS, on the other hand, will help a website meet current web standards.

While we still feel that tables are best used to present tabular data within a website, we still have to side quite firmly with CSS being the website design method of the future. If you care about your website’s speed, consistency, cost or maintenance capabilities, you will most likely be running to our side, too. And, who can blame you? The health and well-being of your website is of utmost importance these days.

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