Digital Pacific Company Blog

News > Updates > Articles & more…

Entries for the ‘Support’ Category

The Most Popular Free and Open Source Shopping Carts

A shopping cart is a system that is set up on a website with the sole focus of listing and selling products via the Internet. These systems will integrate into the main website and generally provide a back-end or dashboard area that lets the owner do all of the administrative work involved. This [...]

Clearing Your Browser’s Cache

In order to speed up web surfing, web browsers will store pertinent website files, such as images and pages. This storage is known as the browser’s cache or temporary internet files, and allows for websites to load up quickly as these files can be pulled without the need of re-downloading. In this way, [...]

Will changing web hosts cause any SEO concerns?

Many people often feel trapped with their web hosting company once they have established a website and built up a presence with it on the Internet. Basically their concerns lie in the question of whether a change of web hosts will affect their SEO (Search Engine Optimisation), and it is a phone call our [...]

Content Management Systems
– The 12 Most Popular Requested by Our Customers

Many people phone Digital Pacific to ask if we can run a particular type of content management system (CMS), even ones not listed on our Extended Support page. Generally speaking, if the CMS runs using PHP and MySQL it can be hosted by Digital Pacific.
To technical, PHP is a scripting language used [...]

SSL Certificates Explained

For the normal person looking to get online, searching through a web host’s website can simply be a confusing list of technological terms and abbreviations. Just one quick look at the Digital Pacific site and you will probably encounter a number of them, such as Gb, VPS and MySQL, right off the bat. [...]

Setting up Email on your iPhone

Setting up email on your iPhone is a hot topic. Due to a huge amount of our customers requesting information on how to do this, we have decided to create a detailed tutorial to allow for quick and easy setup.
Before proceeding, you will need to set up your email account in your control panel first [...]

Getting your business online with ecommerce

When it comes to selling goods and services, you need to make sure you are tapping all possible markets in order to fully realise the success of your business. Today, the online market is practically taking over, meaning that if your business is not taking advantage of the possibilities of being online, then [...]

Beating Website Spam Using CAPTCHA

Have you ever been to a website, filled out a form and wondered why you were forced to type in a series of squiggly letters or do simple maths equations in order to submit? Well, simply put, this is due to these businesses and individuals fighting their own wars on spam, and if you constantly [...]

How do I transfer my domain?

Sometimes a domain name provider may charge a lot more than another for domain names. Because of this, a very popular support call to Digital Pacific involves the question, as seen in the title, “How do I transfer my domain name?” Normally, this question is asked in the sense that a customer has [...]

Why can’t I send email?

A very common support question for our team here at Digital Pacific involves the issue of a new customer not having the ability to send outgoing emails. Often times, they are puzzled because the emails keep coming in, but none are going out. The most common reason for this issue is that some [...]