Testimonials

The experience I have had with Digital Pacific on my four web sites has been singularly good. (And I have tried a few!!!) The occasional issues I have had have been responded to immediately, competently and to my complete satisfaction. I have no hesitation in recommending Digital Pacific to my friends.
Stick to the formula! Thanks for the service and I wish you continuing good business.

Graham Shepherd
http://shepsplace.net
http://emhs.org.au
http://passionateobservers.org
http://lingotango.net

This is just a short note to say thanks for the consistently high quality of your tech support staff. I have had a few occasions recently where I have needed help and on each occasion the service has been pleasant, clever, imaginative and non-judgmental which for an older user like me is a major positive. I had occasion to ask for help a short time ago and Jack was very helpful and although my problem was one he had never encountered before, he was able, with constructive thinking and pleasant demeanour, able to solve it for me. I only wish it was as pleasing an experience every time I need to use a helpline. Many other businesses would do well to copy your model of quick, efficient and dare I say fun service.

Thank you sincerely,

Don Bridges
(www.donbridges.com) and moderator of Actors Australia (www.actorsaustralia.com.au)

I am the founder of Disability Aid Dogs who train dogs for the disabled and a retired Electronics and IT tech. Over the 15 years of having a website, there have been many hosts, most of which were less than adequate, some totally unreliable, most also down right expensive. On a very limited budget running a Non Profit organisation, I needed a reliable web host who would discount our subscriptions.

I spoke to the team, later being phoned by the management, offering to totally sponsor us and not asking anything in return, just telling me that "It's our pleasure to support your cause". This company not only sponsors us, but their hosting and general client service is unparalleled by any other company I have worked with over the past 15 years (the list is quite extensive). Working with Digital Pacific is so much like working with a team of friends, but most importantly, they know their job, offering world class Technical Support when I have needed it.

Over the past six months, I have suffered a life threatening medical condition, just when I thought Digital Pacific could not offer any better service and support that I have enjoyed over nearly 2 years. How wrong I was, offering to do things that would normally cost bundles of cash, this company and crew swung into action and helped me through. No words could ever adequately describe my gratitude and admiration for the team at Digital Pacific, just this small thank you is my way of encouraging anybody thinking of signing up to their services.

My deepest thanks guys,

Alex Van Oeveren
www.aiddogs.com.au

Just want to pass on how grateful I am and the pleasure it has been in dealing with Digital Pacific.

I recently (very recently) purchased a Domain name and a hosting plan with you people and the service I have had since doing so has been amazing. I didn't think service levels like that existed anymore. I even got support outside of normal hours so thanks go to all those that assisted me in setting up my site. They know who they are - Michael A, Six..., Daniel and Geoff.

Pat yourselves on the back. I'm recommending Digital Pacific to others. Great stuff and thanks again.

Grant Paterson
www.formula5000.net

I have recently transferred my site to Digital Pacific from another host. The team at Digital Pacific have made the transition quick and smooth, promptly answering my questions, even on weekends.

Their plans are well priced, particularly considering the level of customer service they provide. I would recommend Digital Pacific to anyone who requires hosting.

Peter Hammond

I have been through 3 hosting companies in as many months. I joined Digital Pacific 3 months ago, and have been that happy with their service, i just upgraded to their top plan for a year (at about the same price per month it normally costs for a far inferior plan with other providers).

Great work guys, keep it up.

Neill Macrae
macrae.net.au

As Australia's No.1 Ford Club website and the official PR site for Ford Racing, we have a standard and responsibility to both our Members, Sponsors and to Ford Motor Company. This, inherently, includes reliability of the website as well as the information contained in it.
After being let down by previous hosting companies, and seeing a host of other horror stories from other sites over the years, it is with great pleasure, after nearly two years of hosting experience for the Club, that we can wholeheartedly recommend & endorse Digital Pacific as the host of choice for our Website.

Their support is absolutely first rate, and their response time to ANY problem is equally as commendable. We can honestly not think of any other qualities that could reasonably be expected of a website host that weren't being fulfilled at present, and we plan to continue with Digital Pacific as our host well into the foreseeable future.

Kind regards,

David E - Club President

Lyle M - Club Webmaster

Being the founder and president of a not-for-profit support group, I needed a way to reach families all over Australia. The internet was the only way to go. Setting up the web site was not the biggest challenge, find the company to host the site was. After a couple of fruitless attempts through other hosts I discovered digital pacific. We are now offering support to people all over Australia and fielding questions and requests from all over the world.

To anyone that was going to consider business, whether for profit or not, I have done the research and that is why I can recommend digital pacific to you.

Andrew Williams
President and founder
ozED - Australian Ectodermal Dysplasia Support Group Inc.
www.ozed.org.au

Hi there, I had the pleasure of dealing with one of your team members on Monday night in relation to an issue I was having with permissions on an SQL database.

I have to commend you on the quality and timeliness of the support I received.

My request for assistance was submitted via email at around 6:30pm and within about 5 minutes Andrew had responded with a solution to my problem. Within the next 5 minutes he had resolved the issue and my site has been running perfectly from then on.

As someone in a support role for a number of enterprise applications, I have great respect for this level of service.

Keep it up!

Ben Jerrim

I have several sites hosted by Digital Pacific and I've been very impressed with the service. They were very patient and supportive in helping me get started and they always respond quickly to enquiries.

Michael Gorey

We tried a number of hosting providers before changing to Digital Pacific, with issues with email and databases being the biggest reason we changed.

Digital Pacifics technical support has been excellent, even when I had problems getting my PHP site up, someone helped me out late on a SUNDAY afternoon. When the email reply came back so fast I had to assume it was an auto-responder till I opened the message an found the solution to my problems!
10/10 Digital Pacific!

Tim Stockman
www.stockmanelectronics.com.au

Developing Skills is happy to recommend Digital Pacific for web hosting your web site.

The ease with which we were able to set up our site is as good as it gets. There is lots of help available from the website itself on doing this. The website reporting facility for administrators offers options and reports that are well beyond our expectations, as well as offering simplicity and ease of use. The functionality of the site is not to be faulted.

Having had experience of website hosting with two other previous major companies to draw on, this service is easily superior to the others.

Digital Pacific offers value for money with simplified and excellent service. We thank you.

Cliff Boer
Director - Developing Skills
www.developingskills.com.au

I have nothing but praise for the good folks at Digital Pacific.
Personalised service during setup mean't that the process was fun and easy where it could have been a nightmare. Add to that the two free upgrades to web space and other features and you have a hosting service that is very hard to beat.

Col Clark
www.warbird.com.au

I have been with Digital Pacific for over 2 years now and have never experienced any downtime or problems with the service. Another satisfied customer, Keep up the good work!

Cameron M.
www.cmp.au.com

I have been a customer of Digital Pacific for almost 2 years now and couldn't be happier with the service I receive.

I have never experienced any downtime and they have been always more than helpful with any questions I may have.

They are, by far, the easiest and most professional host I have ever dealt with.

I have not and do not hesitate to recommend them to every person that has ever asked for advice on web hosts.

Keep up the good work and I will be a client for life!!!

Anthony May

Dig Pacific went all the way, bending over backwards to help me in my early beginner days of website design in the FTP area, and without them, I wouldn't be where I am and they provide the best exceptional service anyone could ever imagine, and their servers work 99.9% of the time, more like 100%, and is fast, and they're just supportive. I would say this is one business that should be nominated for a special award. There is no greed in this business like there is in many different businesses in the world today. Thank you Digital Pacific, for the best service to your customers.

Michelle Destefano

I have always received a prompt service from the help desk staff when needed.

Ric Hisselli
www.dorrigonursery.com

Digital Pacific are great to deal with. Sensible pricing, useful features as well as prompt and friendly service make having my domain hosted a stress free experience.

Col Clark
www.warbird.com.au

I did a weeks of research to find the perfect web host and I am happy to say I found it in Digital Pacific. I am hopeless with computers and if I have any problems they have answered my questions quickly. Digital pacific has the best value for money at a price you can afford as well.

Katherine Falco
www.katherinefalco.com.au

I have been with Digital Pacific for a period of 6 months now & have found the service excellent. I have had rapid response to any enquiries I have made & these responses have been very imformative & helpful. I would have no reservations about recommending this service to anyone.

Congratulations

Ken Alexander

The service that I have been given by Digital Pacific is excellent. They offer great value for money, and I have no complaints whatsoever. I recommend their web hosting services to anyone who is in need of a place to park a web site.

Cliff Boer
www.developingskills.com.au

After a few years trying different suppliers and continually being disappointed, I found Digital Pacific, since then they have constantly surpassed my expectations. The products are appropriate, the service is spot on, and the price is right... and then, unsolicited, they offer increased space and options for free.

I have referred many of my associates to them and have no hesitation in doing so again.

Pete Manwaring
www.mediumrare.net.au

Excellent customer service! Nice user friendly admin tools, very happy with serviceFirst.

David Edtmaier
www.miscreantband.com

The features offered for the price paid is pretty unbeatable among Australian servers. Uptime is good, Email access is convenient and technical support more than adequate.

Morgan S.

Great web host!! They respond well to all customer enquiries and look forward to continuing their service for us.

Starliner Productions

I have found Digital Pacific to be efficient and prompt with all enquiries regarding my hosting account. I have never had to wait more than a couple of hours - even at a weekend.

From the setting up of my account which took less than 2 hours, to solving my problems with the spam filter, their advice and service has been clear consice and accurate. With enqiries the support staff respond in plain english not tech talk as I have found with previous hosts.

For my money I can't go past Digital Pacific.

Shane Jones
www.scm-rpg.com.au

Digital pacific hosting is the best hosting company I've dealt with! Up all the time, easy to use administration panel and really good prices for hosting. I highly recommend it to anyone.

Stacey Fuller

This is the fourth web hosting company I have used and I must say that I have been very satisfied with my decision, My previous web hosts had a lot of downtime and would take days to answer support requests with short un helpful answers and keep me wondering. Not long ago I sent in a phone support request via their callback form and within 5 minutes they called me to give me the answer and cleared things up. I am also impressed with their high uptime. I have no qualms about recommending this organisation to other webmasters.

David Lainge - Webmaster
descorp

The ability to do EVERYTHING online and almost instantaneously is fantastic. And when I do need to receive a response, it is ALWAYS lightning fast. Keep it up!

I wish all services in this world were like yours!!!!!

Tim A

I would like to give 2 big THUMBS to what a wonderful services digital pacific being providing all these times. Recommended. 5 stars CUSTOMER services.

it's been a very good experience. BIG THANKS to all the staffs. Keep it up.

Eric C
www.woodstonekitchens.com.au

Digital Pacific were extremely helpful in overcoming the bi-lingual issues that we had with our website, which is hosted in English (www.rookanga.com.au) and mirrored in Chinese (www.rookanga.com.cn) and they were able to assist in setting up different home entry pages relevant to the user.

Most important is their understanding of the "Great China Firewall" which can hinder internet traffic and affect business for our company which has offices in China and Australia.

Setting up and hosting the site was done with ease working with Digital Pacific and I would definately recommend them to any business operating internationally.

Well done and thanks for all your great support.

Justin Richardson - Director RooKanga